Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Christina T
Reply from Owner
March 19th, 2026 02:10 PM
I appreciate the high rating, Christina. If you ever have more to share or need assistance, I’m here to help.
Fast process
Reply from Will Strauss
September 28th, 2025 10:54 AM
It's great to know that you found the process fast, Christina. Efficiency is something I strive for in every transaction. If you have any further questions or need more assistance in the future, I'm here to help.
Working with your staff was amazing.Everything that I needed to know was.I answered I was happy with everything .
Reply from Will Strauss, Ruoff Mortgage
September 26th, 2025 03:38 PM
I'm glad to hear you had a positive experience with my team and that all your questions were answered, Robert. It's important to me that you feel satisfied with every aspect of the process. Should you have any other questions or need further...
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I was kept in the loop the entire time.
Reply from Joel Koziol, Ruoff Mortgage
September 19th, 2025 02:01 PM
Thanks for the review! I try to keep everyone in the loop as much as I can!
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Ruoff Mortgage - Grand Rapids
Travis was amazing to work with! He was recommended to us by a family member. He made the process of buying our first home incredibly smooth and was eager to answer any questions we had. He was professional and personable. I would highly recommend...
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Reply from Travis Gregg, Ruoff Mortgage
September 18th, 2025 12:48 PM
Thank you so much! I’m so glad I could make your first home buying experience smooth and stress free. It was such a pleasure working with you and I’m thrilled you’re happy in your new home.
for
Ruoff Mortgage - Grand Rapids
Travis was a fantastic person to work with. He always had an answer to any questions that we had and was extremely accessible throughout the entire process. We had worked together virtually the whole time and it was great to finally meet him...
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Reply from Travis Gregg, Ruoff Mortgage
September 18th, 2025 12:49 PM
I really appreciate this! It was a pleasure working with you from start to finish and I’m so glad we finally got to meet in person at closing. Excited for you to enjoy your new home!
for
Ruoff Mortgage - Grand Rapids
Travis was a fantastic person to work with. He always had an answer to any questions that I had and was extremely accessible throughout the entire process. We had worked together virtually the whole time and it was great to finally meet him...
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Reply from Travis Gregg, Ruoff Mortgage
September 18th, 2025 12:49 PM
I really appreciate this! It was a pleasure working with you from start to finish and I’m so glad we finally got to meet in person at closing. Excited for you to enjoy your new home!
for
Ruoff Mortgage - Grand Rapids
Good job all around
Reply from Travis Gregg, Ruoff Mortgage
September 18th, 2025 12:51 PM
Super excited for you and your new home! Happy to have the opportunity to be a part of this to get you into your first home!
for
Ruoff Mortgage - Grand Rapids
Travis was kind, helpful, informative and professional. He walked me through everything, was always available to answer my questions and helped me to feel very comfortable through the entire process!
Reply from Travis Gregg, Ruoff Mortgage
September 18th, 2025 12:52 PM
Thank you for the kind words! I’m so glad I could help make things clear and comfortable for you along the way. It was a pleasure working with you! Thank you for allowing me to be a part of your home buying journey.
for
Ruoff Mortgage - Grand Rapids
Travis Gregg was excellent As a real estate broker, I am well aware of great service by a loan officer vs those with passive or disorganized approach Travis is a great asset to Ruoff
Reply from Travis Gregg, Ruoff Mortgage
September 12th, 2025 02:50 PM
Thanks so much, Scott! Coming from someone with your real estate experience, that means a lot. I’m glad my approach worked well for you. If you ever need anything, I’m just a call away!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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