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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Scott was clear in his communication and proactive in his follow-up. He was readily available whenever we had questions and understanding of my work schedule.
Reply from Scott Gilman
November 1st, 2025 08:55 PM
I'm glad to know that my communication and availability met your needs, Ashley. I always aim to be proactive and accommodating, especially considering busy schedules. If you have any more questions or need further assistance, please don't hesitate...
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Laura Berg
Laura and Christy helped me find a financing iotion that not only worked for me but also helped me be competitive enough to get out dream our dream home. Thank you!!
Reply from Laura Berg
October 31st, 2025 01:11 PM
I'm pleased to hear that Christy and I could assist you in finding a financing option that worked well for your needs, Amanda. It's rewarding to know we could help make your dream home a reality. If there's anything else you need, please reach...
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Our experience with Sandra was absolutely wonderful! From the moment we connected, she was warm, welcoming, and inviting, which instantly made us feel comfortable and confident. Her professionalism and experience truly showed, she was incredibly...
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Reply from Sandra Scherbring
October 27th, 2025 05:22 PM
I'm truly pleased to hear about your positive experience, Corina. Providing a seamless and comfortable process while guiding you through refinancing is always my aim. Your kind words about my approach and expertise mean a lot, and I'm glad...
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smooth experienc.
Reply from Sandra Scherbring
October 27th, 2025 02:22 PM
I'm glad to hear that your experience was smooth, Richard. It's always my goal to make the process as seamless as possible for you. If there's anything more you need or if you have any questions in the future, feel free to reach out.
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Scott's communication and the entire team he is surr by.
Reply from Scott Gilman
October 25th, 2025 07:50 PM
Thank you for your kind words, Aaron. It means a lot to hear that you appreciated the communication throughout the refinancing process. If there's anything more you need or any questions arise in the future, I'm here to help.
Clear communicatio!!
Reply from Sandra Scherbring
October 24th, 2025 05:19 PM
I'm grateful for your feedback on the communication, Rebecca. Ensuring clarity and support throughout the process is a priority for me. If there's anything more you need or additional assistance in the future, I'm here to help.
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Laura Berg
Laura and christy where amazing. Helped me every step of the way. I highly recommend them both!
Reply from Laura Berg
October 23rd, 2025 05:45 PM
I'm grateful for your kind words, Jill. It's wonderful to know that Christy and I were able to assist you every step of the way. Your recommendation means a lot, and I'm here if you ever need further assistance or have more questions.
I've exclusively used Sandy for years. She is always on top of things, friendly, and takes calls on off hours. I know I can count on her and GEM's rates are very competitive. Have recommended her to any I know needing a mortgage. Most people...
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Reply from Sandra Scherbring
October 20th, 2025 07:39 PM
Michael, I truly appreciate your ongoing trust and support over the years. It's important to me to be accessible and provide the assistance you need, even outside regular hours. I'm glad you find our rates competitive and value your recommendations...
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for
1) ease of process
2) communication
3) result
Reply from Scott Gilman
October 18th, 2025 01:41 PM
I'm pleased to hear that you found the process smooth and communication effective, Indranil. I'm glad the results met your expectations. If there's anything else I can assist you with or if you have further questions, feel free to reach out...
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This was my second refi with Sandy. I reached out and she had me rate locked within 24 hours and the entire process done within 2 weeks. Quick, efficient, and best of all no-cost! We will definitely be looking to use Sandy again in the future...
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Reply from Sandra Scherbring
October 9th, 2025 07:27 PM
I appreciate your feedback, Timothy. I'm so pleased to hear that the refinance process went smoothly and efficiently for you. Having a rapid turnaround is something I strive for. If you ever have more questions or plan future refinancing, feel...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)