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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Thanks for the quick service
Reply from Scott Gilman
October 9th, 2025 04:51 PM
I appreciate your taking the time to leave a review, Todd. Quick and efficient service is something I strive to deliver. If there's anything else you need or additional questions come up, I'm here to assist.
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Scott always gets back to us quickly and helps us to understand our best options. great overall experienc!
Reply from Scott Gilman
October 6th, 2025 07:28 PM
I'm glad to know that you've had a positive experience working with me, Alexandra. It's important to me to provide timely responses and help you understand your best options. If there's anything more I can do or if you have further questions,...
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Very knowledgeable, very responsive, overall great experience working with him!
Reply from Scott Gilman
October 5th, 2025 03:36 PM
It’s gratifying to know you had a positive experience working with me, Kyle. Being knowledgeable and responsive is a key part of how I aim to support my clients. If any further questions arise or if there's more I can do to assist you in the...
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Scott provided us with a lot of clarity and helpful information to lead us through our first refinance.
Reply from Scott Gilman
October 2nd, 2025 05:55 PM
I'm pleased to hear that the clarity and information I provided were helpful as you navigated your first refinance, Kira. Ensuring you feel informed and supported throughout the process is a priority for me. If any questions come up or you...
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Scott is responsive at all times, answers all questions, and puts his clients' best interests first. He's competitive on rates and his willingness to explain and guide through the process is an immense help.
Reply from Scott Gilman
October 2nd, 2025 02:52 PM
It's encouraging to hear that you valued my responsiveness and dedication to putting clients' best interests first, Michael. I strive to offer competitive rates while ensuring a clear understanding of the process. If you have any more questions...
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Outstanding customer service
Reply from Sandra Scherbring
September 13th, 2025 08:45 AM
I'm happy to know that you appreciated the customer service, Enrico. Ensuring smooth communication and support during the purchasing process is important to me. If you have any more questions or need assistance in the future, feel free to contact...
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Helpful, professional and
Reply from Scott Gilman
September 8th, 2025 12:47 AM
I appreciate your feedback, Thomas. I'm glad to know you found my assistance helpful and professional. If you ever need more support or have additional questions, please don't hesitate to contact me.
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Scott is the best at explaining in detail, so that I could understand. He is so patient. I really enjoyed his expertise.
Reply from Scott Gilman
September 6th, 2025 01:07 PM
It's great to know that you appreciated my detailed explanations and patience, Nancie. Ensuring that you have a clear understanding of the process is important to me, and I'm glad to hear that my expertise was helpful to you. If there's anything...
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Laura Berg
Laura and Christy were incredibly helpful through the entire process. Especially Christy who ran scenarios and helped us understand all of the details of each scenario and plan as we went.
Reply from Laura Berg
August 28th, 2025 01:35 PM
Thank you, Michael, for your kind words. I'm thrilled to hear that both Christy and I were able to help you throughout the process. Christy is fantastic at running through details and scenarios to ensure everything is clear and tailored to...
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Laura Berg
Very friendly, responsive, and informative. Made the process smooth and transparent.
Reply from Laura Berg
August 21st, 2025 08:50 PM
Thank you, Ryan. I'm glad to hear you found the process smooth and transparent. It's important to me to be friendly, responsive, and informative, so knowing this contributed positively to your experience means a lot. If there's anything else...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)