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Golden Empire Mortgage, Inc. - Westlake Villa...
Westlake Village, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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quick responses by Scott
Reply from Scott Gilman
March 6th, 2026 05:19 PM
Thank you so much, its friends and customers like you why I love my job.
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Laura Berg
Christy was exceptional! She delivered a result I did not think possible! Highly reccomend!
Reply from Laura Berg
March 2nd, 2026 05:42 PM
I'm pleased to hear about your positive experience with Christy, Irving. It's wonderful to know she exceeded your expectations. If there’s anything more I can assist you with, don’t hesitate to get in touch.
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Years of great service and trust in Scott and Alan.
Reply from Scott Gilman
February 26th, 2026 05:17 PM
Thank you for your trust and support over the years, Richard. It's rewarding to know that both Alan and I have been able to serve you well throughout the process. If there's anything more I can assist you with, please feel free to contact me....
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Excellent communication and explanations throughout entire process
Reply from Sandra Scherbring
February 19th, 2026 03:29 PM
It's great to hear that you appreciated the communication and clarity I provided, Karen. Ensuring you're well-informed throughout the refinancing process is a priority for me. If you have any further questions or need assistance down the road,...
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Scott was a very honest person from the beginning to the end of refinancing our mortgage loan; for, nowadays in real estate financing that isn't easy to find in the industry.
Sincerely,
Mark Hunter
Reply from Scott Gilman
February 17th, 2026 03:36 PM
I value your kind words, Mark. Honesty and transparency are key elements I strive to uphold throughout the refinancing process. I'm glad you appreciated this approach. If there's anything else you need or wish to discuss in the future, please...
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Scott Is always available. Great communication. His team is very helpful with getting last minute documents to underwriting. Couldn't ask for a better process.
Reply from Scott Gilman
February 16th, 2026 05:25 PM
I appreciate your feedback, Carol. Being available and maintaining good communication is important to me, and I'm pleased that my team could assist with the necessary documentation efficiently. If you have any more questions or need further...
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Scott and Alan are not just consummate professionals but make the process so smooth and seem so effortless, I did not have single stressful moment... just fantastic to work with!
Reply from Scott Gilman
February 16th, 2026 03:11 PM
It's great to hear that the process felt smooth and stress-free for you, SREESCANDA. I take pride in making sure that everything runs effortlessly along with Alan. If you ever have any more questions or need assistance in the future, don't...
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Scott and Alan made the escrow process so seemless and fast. it was one of the easiest escrows we've had and we're so grateful for their constant communication and updates.
Reply from Scott Gilman
February 12th, 2026 04:37 PM
I'm glad to hear that you found the escrow process smooth and efficient, Angela. I'm pleased that Alan and I could provide consistent communication and timely updates. If there's anything more you need or any questions that arise, feel free...
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Always on top of everything and easy to communicate with
Reply from Scott Gilman
February 12th, 2026 02:19 PM
Thank you for sharing your experience, Andrew. Staying on top of everything and maintaining an easy line of communication are priorities I strive to uphold. I'm glad this resonated with your experience. If there's ever anything more I can do...
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Laura Berg
Clear and consistent communication of the process and the status from beginning to end. Laura's team was patient in identifying the right opportunity to pull the trigger on the refinance by continuously monitoring rates and reaching out to...
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Reply from Laura Berg
February 5th, 2026 04:33 PM
Jerry, it's great to hear about your positive experience. I’m glad my team and I could provide clear communication and the right refinancing options for you. If you have any other questions or need further assistance, please feel free to reach...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)