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Very efficient and great communication.
Reply from Terri Hammonds
October 20th, 2024 01:03 PM
Thank you for your kind words, Carston. I'm thrilled to hear that you found our communication and efficiency to your liking during your purchasing process at First Federal Bank. I strive to provide the best possible service and your feedback...
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Terri was absolutely fabulous through the whole process. She went above and beyond to get us the absolute best rate and loan. She was very informative, attentive and by our side through every meltdown I had. Her dedication and amazing problem...
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Reply from Terri Hammonds
October 20th, 2024 01:23 PM
Thank you for the kind words Jenny! Love you and your family!
Terri was very professional and went above and beyond to help me! She is a problem solver with years of experience and very dedicated to her job!
Reply from Terri Hammonds
October 9th, 2024 12:59 AM
Thank you so much for the glowing review, DeAnna! I'm delighted to hear that you had a great experience with your purchase loan. Your kind words really do make all the hard work worthwhile. I strive to provide the best service possible and...
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Communications were timely and accurate.Additional resources provided were beneficial, timely and germane to the process timelines.Negotiation points were clearly articulated, addressed fairly and were competitive to the market dynamics.Kristin...
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Reply from Kristin Holmes
October 8th, 2024 08:04 PM
I'm truly pleased to hear about your positive experience, John. It's wonderful to know that the communication and resources provided were beneficial and timely for you. I strive to make the process as smooth and understandable as possible,...
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Friendly, responsive, and expressed overall concern and care for me as a home buyer. A very personalized experience. If anyone else possesses her level of expertise, I am unaware of it. She works diligently every single day to ensure that the...
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Reply from Deborah Mackey
October 3rd, 2024 11:03 AM
I'm truly thrilled to hear about your positive experience, Susan. It means a lot that you took the time to share your feedback. At First Federal Bank, we work hard to ensure our clients feel cared for and valued, so I'm glad I could provide...
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It was a pleasure to work with Kristen, she is very knowledgeable and knows every aspect of her job. Communication with Kristen was excellent and professional. I would rate a 10/10 and recommend Kristen to anyone
Reply from Kristin Holmes
October 1st, 2024 10:56 PM
I'm absolutely thrilled to hear that you had such a positive experience, Michael! It was truly a pleasure working with you on your purchase. I'm always here to make the loan process as smooth and understandable as possible. Your recommendation...
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Terri Hammonds was a great help with being informative and over all a huge help throughout my whole process.
Reply from Terri Hammonds
September 30th, 2024 02:28 PM
I'm genuinely thrilled to hear such positive feedback, Andrew. Your kind words are greatly appreciated. I'm glad I could assist you in navigating through the purchase money loan process, and I'm here for any further support you may need. At...
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Gabe was great to work with and kept myself and all involved up to speed with everything.
Reply from Gabe Crain
September 29th, 2024 02:43 AM
I'm really glad to hear you had such a positive experience, Timothy. Keeping everyone informed and up to speed is something I consider crucial for a smooth purchasing process. I appreciate your 5-star rating and your review. I'm here anytime...
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Great......
Kristen was very courteous and professional. It was a pleasure doing business with her!
Reply from Kristin Holmes
September 12th, 2024 08:28 PM
I'm thrilled to hear that you had a positive experience with your loan purchase, Marc. I strive to be both courteous and professional for all my clients, so your words mean a lot. Thank you for choosing First Federal Bank and taking the time...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

