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Jennifer C
Posted on February 22nd, 2024 08:10 PM
Hannah was extremely helpful with explaining all options and processes. She made herself available to us at all times to answer our many questions. It was an EXCELLENT experience.
Reply from Hannah Banks
February 22nd, 2024 08:41 PM
Thank you so much for your kind words, Jennifer. I truly appreciate you taking the time to share your experience at First Federal Bank. I'm thrilled to hear that I was able to provide you with a smooth and informative process for your purchase....
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Joshua J
Posted on February 21st, 2024 01:16 AM
It was a 10/10 experience. Deborah was always available, and a great communicator. Very pleased with my whole process.
Reply from Deborah Mackey
February 21st, 2024 02:11 AM
I'm so pleased to hear about your 10/10 experience, Joshua. Ensuring you're always in the loop and providing you with a smooth process is my top priority. I'm thankful for your positive feedback and your 5-star rating! I hope to assist you...
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Matthew B
Posted on February 4th, 2024 07:57 PM
Gabe was prompt and attentive. He helped every step of the way during our loan process and closing on our new home. Regardless of what came up he was confident in figuring out a solution and making the process smooth and simple. I would recommend...
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Reply from Gabe Crain
February 4th, 2024 10:57 PM
I sincerely appreciate your kind words and recommendation, Matthew. Assisting you throughout the loan process and house closing was my pleasure. Ensuring a smooth transaction regardless of any obstacles is always my priority, so it's heartening...
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Andrea D
Posted on January 20th, 2024 03:14 PM
Deborah goes above and beyond! She is so friendly and knowledgeable. She makes me feel as though I am working with a friend that I have known for years.
Reply from Deborah Mackey
January 20th, 2024 03:35 PM
Thank you so much for your kind words, Andrea. I'm overjoyed to hear that you had a positive experience with me at First Federal Bank. It's always my goal to provide the best service I can and make sure you feel supported. I appreciate your...
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Tyler P
Posted on January 15th, 2024 01:16 PM
No matter what was going on the attention to detail was excellent and you were available anytime to talk with us about are concerns
Reply from Deborah Mackey
January 15th, 2024 01:56 PM
Thank you so much for your kind words and excellent rating, Tyler. I take pride in being available for my clients and paying attention to detail is one of my top priorities. It was a pleasure serving you at First Federal Bank and I am here...
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Whitney K
Posted on January 12th, 2024 08:51 PM
Kristin was very easy to work with and get in touch with during the process. She was helpful and made the purchase very easy.
Reply from Kristin Holmes
January 12th, 2024 09:35 PM
Thank you so much, Whitney, for your kind words and your perfect rating. I'm delighted to hear that you found the process easy and that you were satisfied with my assistance. Here at First Federal Bank, we always strive to provide the highest...
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Hannah H
Posted on January 9th, 2024 07:16 PM
Gabe went above and beyond for us!
Reply from Gabe Crain
January 9th, 2024 08:19 PM
I'm really grateful for such high praise, Hannah. It's always rewarding to know that my efforts make a difference to our clients. Here at First Federal Bank, we strive to deliver exceptional service. Your feedback provides great motivation....
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Logan C
Posted on January 1st, 2024 06:57 PM
Terri, was every bit of what made it great. She was super helpful through the entire process, and she stayed involved. She helped me, get into a better situation to buy a house. I would refer Terri Hammonds over anyone, she is super personal...
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Reply from Terri Hammonds
January 1st, 2024 07:23 PM
Thank you so much, Logan, for the glowing review! It was a pleasure to walk you through the process and make it as smooth as possible. I'm so glad to hear that you felt supported and cared for. At First Federal Bank, we always strive to provide...
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Rebecca S
Posted on December 31st, 2023 09:15 PM
Terri and her team made the entire process quick and painless!
Reply from Terri Hammonds
December 31st, 2023 10:07 PM
Thank you so much for your kind words, Rebecca. I'm thrilled to hear you found our process at First Federal Bank to be quick and painless. My team and I work hard to provide the best service possible, and your feedback reaffirms the hard work...
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Tanner J
Posted on December 28th, 2023 04:30 AM
Being so helpful and always answering questions when needed.
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