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Gabe was very attentive to making the process happen as fast and smooth as possible.
Reply from Gabe Crain
January 15th, 2025 12:37 PM
Really appreciate your positive feedback, Crystal. I'm thrilled to hear that you found the loan purchase process fast and smooth. That's always our goal here at First Federal Bank. If you ever need assistance in the future, don't hesitate to...
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In the start, Terri was great. However, that quickly changed . From the lack of communication, rudeness, dishonesty, and a completely ruined experience. There seemed to be something wrong on Terri's end each week. Our loan application was denied...
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Great communication and quick response time.
Reply from Gabe Crain
December 18th, 2024 02:41 PM
I'm thrilled to hear that you had such a positive experience, Lucas. We at First Federal Bank always strive to maintain open lines of communication and respond promptly to all inquiries, and I'm glad this was reflected in your transaction....
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ery pleasant to work with and kept uMe use updated every step of the way.
Reply from Kristin Holmes
December 15th, 2024 07:27 PM
I'm thrilled to hear that you had such a positive experience, Richard! Your satisfaction is my top priority, and it's fantastic to know I was able to keep you updated throughout the entire loan process. I hope to have the pleasure of assisting...
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Kristin was very quick to respond and always on top of getting things done in a timely manner
Reply from Kristin Holmes
December 4th, 2024 09:48 PM
Thank you so much for your kind words, Adam. I'm glad that I could assist you with your purchase and provide a timely service. It was a pleasure working with you. Your 5-star rating is greatly appreciated and I look forward to assisting you...
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The process was so easy and deborah was so awsome she passed information to us we never had to chase her down to get info like most of the loan officers shes also a great person...
Reply from Deborah Mackey
November 13th, 2024 07:54 AM
Thank you so much for your kind words, Tyler! I'm thrilled to hear you found the loan process easy and I was able to provide the information you needed in a timely manner. It was a pleasure assisting you with your purchase. Making the process...
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Terri was excellent to work with , a great communicator and worked cery dilligently to get us the best rates and got everything together very quickly to close much sooner than we were expecting. Thanks again!
Reply from Terri Hammonds
November 7th, 2024 11:42 AM
Hey Cory, I'm absolutely thrilled to know you had a great experience with us at First Federal Bank. Your kind words and the 5-star rating really mean the world to me. I'm glad I could assist in expediting the loan process and securing the best...
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Deborah made it great experience plain and simple. She helped us through the whole process and made everything seemlessly easy and we were so glad we chose to work with her. She needs a raise for all of the work she does .
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Reply from Deborah Mackey
November 4th, 2024 11:48 AM
Hi Lance, thank you for your kind words and high rating! I'm thrilled to hear that your experience with me and First Federal Bank was positive. It was a pleasure to assist you throughout the buying process. Your satisfaction is my top priority,...
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Easy to work with
Reply from Terri Hammonds
October 31st, 2024 08:54 PM
I'm delighted to know you found it easy to work with me at First Federal Bank for your purchase loan purpose, Gary. Your feedback means a lot and drives us to constantly improve and deliver better services. A rating of 4.5 out of 5 stars is...
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Kristin was always super friendly and helpful. She responded to my questions quickly. I trust Kristin and very happy we used her to buy our house.
Reply from Kristin Holmes
October 28th, 2024 01:58 AM
I'm glad to hear that you were satisfied with my service, Brenda. Your trust is important to me, and I'm thrilled that I could assist you in purchasing your house. Your positive feedback means so much, and I always aspire to provide quick,...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!