Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8:30 AM to 4:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Easy and straight forward process
Reply from Laura Mullen, Ruoff Mortgage
June 8th, 2026 04:08 PM
I'm pleased to hear that you found the process easy and straightforward, Dane. Thank you for your positive feedback!
The team was excellent at communicating with me and answering all my questions being a first time home buyer both through text and email. the Online signing process made it easy for me to review and sign documents and return everything quickly...
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Reply from Laura Mullen, Ruoff Mortgage
June 4th, 2026 12:25 PM
I'm grateful to hear that the communication and online signing process were helpful for you, Tori. It's important to me that first-time home buyers feel supported and informed. If you have any more questions or need further assistance, feel...
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Honestly, the entire process was excellent from start to finish. All of our questions were answered quickly and any issues were solved as fast as we would have expected. Clear communication throughout the entire process is key and Laura nailed...
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Reply from Laura Mullen, Ruoff Mortgage
June 1st, 2026 12:37 PM
I appreciate your kind words, Micah. I'm pleased to hear that the process met your expectations and that communication was clear throughout. If you have any further questions or need assistance, feel free to reach out. Thank you for sharing...
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for
As a first time homebuyer, I felt very confused when it came to this process. Mandy answered all of my questions and provided resources to research more information. She never pushed me forward if I needed to slow down for questions and over...
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Reply from Mandy Dudley
May 26th, 2026 07:15 PM
Aspen, thank you so much for your kind words! You were absolutely amazing to work with, and I’m so grateful I got to be part of your first homebuying journey. I know the process can feel overwhelming at times, but you asked great questions...
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communicatin and very smoothly process
Reply from Laura Mullen, Ruoff Mortgage
May 26th, 2026 06:21 PM
Melanie, I'm pleased to hear that you found the communication effective and the process smooth. Thank you for sharing your experience with me!
Laura was amazing!!
Reply from Laura Mullen, Ruoff Mortgage
May 26th, 2026 03:56 PM
I'm glad to hear you had such a positive experience, Rayna. Thank you for your kind words! If there's anything else I can assist you with, please feel free to reach out.
Everything . Working with Laura is and has always been great
Reply from Laura Mullen, Ruoff Mortgage
May 18th, 2026 07:30 PM
I'm pleased to know that your experiences working with me have been consistently positive, Justin. Your words mean a lot, and I'm here if you ever need anything further. Thank you for your kind feedback!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Ted H
Reply from Owner
May 18th, 2026 12:24 PM
Thank you, Ted! I appreciate your positive rating and am glad to know you had a good experience with Ruoff Mortgage. If you ever have any questions or need assistance, feel free to reach out.
Laura Mullen is the best!!
Reply from Laura Mullen, Ruoff Mortgage
May 18th, 2026 12:25 PM
Thank you for your kind words, Ted! I'm pleased to know you had a positive experience. If there's ever anything else I can assist you with, please feel free to reach out. Enjoy your new home!
It was easy and laura would always answer my question even if she had finished her working day.
Reply from Laura Mullen, Ruoff Mortgage
May 18th, 2026 12:26 PM
I'm pleased to know that I could assist you with your questions, Joey. It's important to me to be available when needed. Thank you for sharing your experience! I hope you love your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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