Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Laura Mullen is amazing! This is the third time we have used her and she was excellent every time!
Reply from Mandy Dudley
May 23rd, 2026 03:12 PM
Ted, I'm glad to hear you've had such positive experiences with Laura Mullen. It's appreciated to know that she's consistently provided excellent service to you. If there's anything more I can do for you, please don't hesitate to let me know....
read more
for
Always a positive experience. Great communication and very helpful to this senior couple!
Reply from Owner
May 23rd, 2026 10:31 AM
Linda, I'm so grateful for your kind words. I'm pleased to hear that you had a positive experience and that my communication was helpful for you and your partner. If you ever need further assistance, please feel free to reach out.
We have a long working history with Laura Mullen. We were pleased to learn that Laura could still be our lender even though we don't live in her area. I'm not sure how involved Mandy was with our case as I communicated primarily with Laura,...
read more
Reply from Laura Mullen, Ruoff Mortgage
May 13th, 2026 12:31 PM
Linda, I'm grateful for your longstanding trust in me and Ruoff Mortgage. It's appreciated to hear that our Frankfort office has consistently met your expectations. If you ever have questions or need assistance, please feel free to reach out....
read more
for
Everyone was pleasant to work with being a first time home buyer
Reply from Mandy Dudley
May 26th, 2026 07:18 PM
Thank you for taking the time to leave a review! Purchasing your first home comes with a lot of moving pieces, so I’m happy to hear you had a good experience with our team. It was a privilege to help guide you through such an important milestone,...
read more
The entire process was smooth from start to finish. Thank you!
Reply from Laura Mullen, Ruoff Mortgage
May 6th, 2026 06:23 PM
I'm pleased to hear that the process went smoothly for you, Amanda. Thank you for your kind words, and if you ever need assistance in the future, feel free to reach out. Congrats on your new house, and welcome to the neighborhood!
Any questions I had were always answered promptly.
Reply from Laura Mullen, Ruoff Mortgage
May 5th, 2026 07:58 PM
Tabor, I'm pleased to know that I could provide prompt responses to your questions. If you have any more inquiries or need further assistance, feel free to reach out. Thank you for your review!
Communication
Reply from Laura Mullen, Ruoff Mortgage
May 5th, 2026 07:59 PM
Mike, I appreciate your feedback on communication. If there's anything specific you'd like to discuss or further improve, please feel free to reach out to me directly. Your input is valued!
for
First time buyer Mandy put up with alot a lot from me but she stood strong thank you Mandy
Reply from Mandy Dudley
May 4th, 2026 01:55 PM
Thank you—I really appreciate you saying that! It was definitely a journey, but you stuck with it every step of the way. I’m grateful for the trust you placed in me, and I couldn’t be happier that you’re now in your own home. That’s what it’s...
read more
Lauren was great and really helpful during the whole process
Reply from Laura Mullen, Ruoff Mortgage
April 23rd, 2026 12:49 PM
I'm pleased to know that you found my assistance helpful throughout the process, Jacob. If there's anything more I can do for you, feel free to reach out. Thank you for your kind words!
clear and concise information very helpful pain free experience
Reply from Laura Mullen, Ruoff Mortgage
April 21st, 2026 12:19 PM
I'm pleased to hear that you found the information clear and helpful, Justus. It's great to know that your experience was smooth. If you have any further questions, feel free to reach out.
71–80 of 481
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us