

Ruoff Mortgage - Frankfort, IN
Frankfort, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM(Open now)
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Adriane L
Laura made me feel like she was trying to do what was best for ME instead of just selling me something. She went over options and helped guide me to what ultimately made the best sense.
Reply from Laura Mullen, Ruoff Mortgage
September 14th, 2026 04:44 PM
I'm grateful for your kind words, Adriane. It's good to hear that you felt I had your best interests in mind. I'm happy I could guide you to the best option for your needs.
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Keenan M
Reply from Owner
September 8th, 2026 12:21 PM
Thank you for the perfect rating, Keenan. I'm glad to know you had a positive experience with Ruoff Mortgage. I hope you love your new house and new state!
Laura was amazing, quick responses, fast closing, worked with me with any questions or concerns. Just an amazing experience.
Reply from Laura Mullen, Ruoff Mortgage
September 8th, 2026 12:21 PM
Thank you, Keenan, for your kind words. I'm glad I could assist you with quick responses and a fast closing. If you have any more questions or need further assistance, feel free to reach out.
Laura was easy to talk to , explained and answered questions I had, and was very patient with me. Very happy with my experience!
Reply from Owner
September 8th, 2026 12:21 PM
I'm glad to hear that you found it easy to talk with me, Moriah. I appreciate your kind words and am happy that you had a positive experience. If you have any more questions or need assistance in the future, please feel free to reach out.
She was easy to talk to , explained and answered questions I had, and was very patient with me.
Reply from Laura Mullen, Ruoff Mortgage
September 1st, 2026 07:01 PM
I'm grateful to hear that you found it easy to talk with me, Moriah. I'm glad I could explain things clearly and answer your questions. I hope you love your new home!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Tiffany M
Reply from Owner
September 1st, 2026 07:02 PM
Thank you so much for the great rating, Tiffany. I truly appreciate your support!
We had a previously terrible experience with a different lender and Laura more than made up for it . She was very nice and kept us informed .
Reply from Laura Mullen, Ruoff Mortgage
August 27th, 2026 01:28 PM
I'm grateful to hear that I could provide a positive experience for you, Tiffany, after your previous challenges. Keeping you informed and supported is always my priority. If there's anything else I can assist with, please feel free to reach...
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The communication was great . Very helpful .
Reply from Laura Mullen, Ruoff Mortgage
August 25th, 2026 05:02 PM
I'm glad to hear that you found the communication helpful, Travis. It's great to know that my efforts made a positive impact. If you ever need further assistance, feel free to reach out.
Laura is the easiest person to get along with. Quick, knowledgeabl, experience. She answered EVERY question no matter how silly. She treated me with kindness and respect and really listened to what I needed and helped me achieve it! Will ALWAYS...
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Reply from Laura Mullen, Ruoff Mortgage
August 24th, 2026 06:58 PM
I'm grateful for your kind words, Chris. It's wonderful to hear that you felt listened to and respected throughout the process. I'm glad I could help answer all your questions and assist you in achieving your goals. I look forward to working...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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