Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
Sat
closed
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Reviews from Web
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Sue J
Reply from Owner
June 16th, 2026 06:22 PM
Thank you for the perfect rating, Sue! I'm glad we could assist you with your mortgage needs. If you have any questions or need further assistance, feel free to reach out.
for
I was quite nervous about jumping back into ownership after so many years. Mandy Dudley was brilliant-professional, empathetic, and so enthusiastic about the process! Her knowledge of all kept us calm and focused on what became an enjoyable...
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Reply from Mandy Dudley
June 15th, 2026 05:53 PM
Thank you for trusting me throughout this process! You guys were wonderful to work with, and I’m so happy I got to be part of helping you start this new chapter. Wishing you lots of happiness in your new home!
Laura was very helpful with each step of the process making it an easy transaction to purchase my new home.
Reply from Laura Mullen, Ruoff Mortgage
June 12th, 2026 03:11 PM
I'm pleased to know that I could help make your home purchase a smooth experience, Trena. Thank you for your kind words, and if you need any assistance in the future, feel free to reach out!
Communication was poor this ti around
Reply from Laura Mullen, Ruoff Mortgage
June 24th, 2026 02:33 PM
John, thank you for taking the time to share your feedback and for trusting me again to help with your home financing. I truly appreciate your honesty and the opportunity to learn from your experience.
I understand that this transaction did...
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I just closed a deal with Laura, as we had a mutual client! She was amazing to work with. She was quick, kind, knowledgeable, and always on top of it! I would love to work with Laura more moving forward. I would definitely recommend her for...
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Reply from Owner
June 11th, 2026 01:18 PM
Thank you, Cassi, for your kind words. I'm pleased to hear that you enjoyed our collaboration and found my approach helpful. I look forward to the possibility of working together again in the future!
Laura was great! Being a first time home buyer, the process seemed intimidating but Laura made it seamless with her responsiveness and knowledge of the loan process and housing market. 10/10 recommend!
Reply from Owner
June 11th, 2026 01:17 PM
I'm pleased to know that I could help make your first home-buying experience smooth, Ross. Your kind words about my responsiveness and knowledge mean a lot. Thank you for the recommendation!
Laura was very helpful and responsive. Being a first time home buyer, the process seemed intimidating but Laura made it seamless and answered every question I had in a timely manner and always kept me updated
Reply from Laura Mullen, Ruoff Mortgage
June 9th, 2026 04:45 PM
I'm pleased to hear that I could help make your first home-buying experience seamless, Ross. It's great that I could answer your questions and keep you updated throughout the process. If you have any more questions or need further assistance,...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Brittany D
Reply from Owner
June 9th, 2026 04:46 PM
Thank you for the perfect rating, Brittany. I appreciate your support and am here if you need anything in the future!
Everytime I had a question it was answered quickly. The process wasn't as difficult as I thought due to Laura and Kelsey being available for my questions and keeping me informed along the way.
Reply from Laura Mullen, Ruoff Mortgage
June 8th, 2026 04:08 PM
I'm pleased to know that Kelsey and I could assist you by answering your questions promptly, Brittany. It's wonderful to hear that the process felt more manageable for you. If there's anything else I can help with, please feel free to reach...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Dane L
Reply from Owner
June 8th, 2026 04:10 PM
Dane, thank you for the positive rating! I’m pleased you had a good experience with Ruoff Mortgage. If you have any further feedback or need assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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