Ruoff Mortgage - Frankfort's Cover Image

Ruoff Mortgage - Frankfort, IN

Frankfort, IN

4.95

(481)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

View All days

Search Reviews

Write a Review

4.95

(481)

Filter by Date

Range

Filter by Rating

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.93

(336)

Google

4.99

(144)

Facebook

5.0

(1)

Show All

Reset all filters

Laura and the entire team made the process so easy to navigate . We didn't have a lot of questions along the way because they proactively informed us but when we did, they were extremely responsive. Most definitely recommend Ruoff and specifically...

Reply from Owner

December 5th, 2025 08:05 PM

I appreciate your thoughtful review, Mary Kate. It's great to know that the process felt easy for you and that I could proactively provide the information you needed. If any questions arise or if there's anything else I can assist with, please...

Reply from Laura Mullen, Ruoff Mortgage

October 31st, 2025 03:16 PM

It's great to know that you found the process easy to navigate, Mary Kate. I'm glad that my proactive approach helped you feel informed throughout. I appreciate your recommendation and am grateful for the opportunity to assist you. If you ever...

Laura’s knowledge and responsiveness was outstanding. I highly recommend her!

Reply from Owner

December 7th, 2025 12:00 AM

Thank you for your recommendation, Tom. I appreciate your kind words about my knowledge and responsiveness. It's always my goal to provide the best support possible. If you ever need anything else, I'm here to help!

Laura was great to work with. She kept us informed throughout the process and we were never left wondering what was going on. There were no surprise expenses and closing was easy. Enjoy the ease of paperwork being handled through online esignature....

Reply from Owner

October 31st, 2025 03:16 PM

I appreciate your feedback, Gena. I'm glad I could keep you informed and make the process straightforward without any surprises. It's good to know the online e-signature made things easier for you. If any more questions come up or you need...

Communication. We had great communication throughout the entire process. Was never left wondering where we were at in the process.

Reply from Laura Mullen, Ruoff Mortgage

October 13th, 2025 11:22 AM

I'm glad to hear that communication was effective throughout your experience. I always aim to keep things clear and straightforward so you're well informed at every stage. If you have any more questions or need further assistance in the future,...

Laura is very patient when you don't understand something. She does everything she can to help with understanding. Very patient person.

Reply from Laura Mullen, Ruoff Mortgage

October 7th, 2025 05:39 PM

It means a lot to hear that my patience made a difference for you! Ensuring you feel informed and comfortable throughout the process is always my aim. Should any questions arise, please know I'm here to help. Thank you for your thoughtful review!...

Just a good loan officer.

Reply from Laura Mullen, Ruoff Mortgage

September 23rd, 2025 05:47 PM

I appreciate your concise feedback. If there's anything more you'd like to discuss or if you have further needs in the future, please reach out anytime. Thank you for taking the time to share your thoughts!

Laura And Jessica were both great professionals excellent to work with! Sometimes they answered my question before I had a chance to ask! I highly recommend working with them! I can't imagine using anyone else! Every small detail what's quickly...

Reply from Laura Mullen, Ruoff Mortgage

September 19th, 2025 04:48 PM

William, I truly appreciate your thoughtful review. Working with both you and Jessica was a rewarding experience, and I’m glad we could make the out-of-state buying process smoother for you. It's great to know that we could anticipate some...

Laura made everything so easy. And she is SO fast. Even our title agency in Florida shared that they could not believe how quick her response time was. I love the Loan Butler app. The process was so smooth and seamless. It was a great experience...

Reply from Laura Mullen, Ruoff Mortgage

September 18th, 2025 02:50 PM

I'm really glad to know the process was smooth for you, Amy, and that you appreciated the quick responses. It's wonderful to hear that even the title agency was impressed. I'm also pleased the Loan Butler app worked well for you. Thank you...

Great service!

Reply from Laura Mullen, Ruoff Mortgage

September 17th, 2025 03:42 PM

I'm glad to hear you enjoyed the service, Shauna. If there's anything else I can assist you with, please feel free to reach out. Thank you for taking the time to share your feedback!

141–150 of 481

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us