Ruoff Mortgage - Frankfort, IN
Frankfort, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Reviews from Web
Communication and patience with my situation
Reply from Laura Mullen, Ruoff Mortgage
December 5th, 2025 08:03 PM
I'm glad to know that my communication and patience were beneficial to your situation, Jeff. If there's anything else I can assist you with, please feel free to reach out. Thank you for your feedback!
Laura did an amazing job. I would recommend her to anyone buying a home!
Reply from Owner
December 5th, 2025 08:04 PM
I'm pleased to hear you had such a positive experience, Conner. It means a lot to know that you would recommend my services to others. If you ever have more questions or need any assistance down the road, please feel free to reach out. Thank...
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Laura did an amazing job!
Reply from Laura Mullen, Ruoff Mortgage
November 11th, 2025 05:52 PM
Thank you for your generous feedback, Conner. I'm glad to hear that you felt my work met your needs. If there's anything more I can do for you in the future, please don't hesitate to reach out. I hope you love your new house!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Dakota U
Reply from Owner
November 11th, 2025 05:54 PM
I appreciate the 5-star rating, Dakota. Thank you for your support! If there's anything I can assist with, feel free to reach out.
The communication during the process from start to finish was great. Easy to work with and patient. Overall my experience through Ruoff and with Laura was very easy going and it helped everything go smoothly!
Reply from Laura Mullen, Ruoff Mortgage
November 10th, 2025 02:16 PM
I'm glad to know that the communication throughout the process met your expectations, Dakota. It was important to me to make sure things went smoothly for you. If there’s anything more you need or any questions arise, feel free to reach out....
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It was seemless!
Reply from Laura Mullen, Ruoff Mortgage
November 4th, 2025 07:58 PM
I'm glad to hear that everything went seamlessly for you. If you need any more help or have questions in the future, feel free to reach out. Your feedback is greatly appreciated!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Benjamin B
Reply from Owner
December 5th, 2025 08:04 PM
Thank you for your rating, Ben. Your feedback is appreciated!
Every question and concern was ansewered promptly.
Reply from Laura Mullen, Ruoff Mortgage
November 4th, 2025 07:59 PM
It's reassuring to know that I was able to address all your questions and concerns promptly, Benjamin. If you have any more queries in the future or need assistance, please feel free to reach out. Thank you for your review!
Laura’s knowledge and responsiveness was outstanding. I highly recommend her!
Reply from Owner
December 5th, 2025 08:04 PM
Thank you for your recommendation, Tom. I appreciate your kind words about my knowledge and responsiveness. It's always my goal to provide the best support possible. If you ever need anything else, I'm here to help!
Laura's knowledge and responsive was outstanding!
Reply from Laura Mullen, Ruoff Mortgage
October 31st, 2025 08:09 PM
I appreciate your feedback, Tom. It's gratifying to know that my responsiveness and knowledge met your expectations. Should you have any questions or need assistance in the future, please feel free to get in touch. Thank you for your review!...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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