

Ruoff Mortgage - Frankfort, IN
Frankfort, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Reviews from Web
Very easy experience and communcated well and kept us informed throughout the process
Reply from Laura Mullen, Ruoff Mortgage
September 15th, 2025 01:25 PM
I'm glad to hear that you found the experience easy and that the communication kept you informed throughout, Michelle. It's important to me to ensure clients feel well-supported during the process. If you have any more questions or need assistance...
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Very friendly and kind. A great job was done by all. Appreciate it so much
Reply from Owner
September 15th, 2025 01:25 PM
I appreciate your kind words, Sharon. It means a lot to know you felt supported and valued throughout the process. Should you have any more questions or need further assistance in the future, feel free to reach out. Thank you once again!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Janet S P
Reply from Owner
September 15th, 2025 01:25 PM
I appreciate your positive rating, Janet. If there's anything else you might need in the future, feel free to reach out.
Laura and Rosa were excellent They answered questions and were always very friendly and helpful They both made me very comfortable and worked very pleasantly with my underwriter information Wouldn't want any one else
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Reply from Laura Mullen, Ruoff Mortgage
September 9th, 2025 03:45 PM
I'm glad to know that Rosa and I could provide you with friendly and helpful support, Janet. It’s wonderful to hear that we made you feel at ease! If there’s anything else I can assist you with, please feel free to reach out. Thank you for...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Izzy T
Reply from Owner
September 15th, 2025 01:26 PM
Thank you for the 5-star rating, Izzy. I appreciate it, and I'm here if you need anything in the future.
Laura was a pleasure to work with . She always texted and called back even on the weekends . She made everything clear and easy as possible for us .
Reply from Laura Mullen, Ruoff Mortgage
September 9th, 2025 03:31 PM
I'm glad to know that your experience was smooth and enjoyable, Rex. Keeping communication open and making sure everything was clear for you was important to me. If you need anything else down the line, feel free to reach out. Thank you for...
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Very friendly and great company and always on top of the whole process.
Reply from Laura Mullen, Ruoff Mortgage
September 9th, 2025 03:32 PM
I appreciate your kind words, Sharon. It's great to know that you found the process friendly and well-managed. Being on top of things is what I strive for, and I'm glad it made a difference in your experience. If you ever need anything else,...
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Laura is absolutely awesome. Helped us through every step. She's a keeper!!
Reply from Laura Mullen, Ruoff Mortgage
September 3rd, 2025 05:13 PM
I'm grateful for your kind words, Brian. It's rewarding to know I could assist you through each step. If there's anything else you need in the future, I'm here to help. Thank you for the great review!
The simplicity of it all.
Reply from Laura Mullen, Ruoff Mortgage
September 3rd, 2025 05:13 PM
I'm glad to know that you found the process straightforward, Bob. If there's anything more you'd like to discuss or need assistance with in the future, please feel free to reach out. Thank you for your feedback!
Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Gus M
Reply from Owner
September 9th, 2025 03:32 PM
Thanks for the great rating, Gus! If you have any thoughts you'd like to share or need assistance in the future, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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