

Ruoff Mortgage - Frankfort, IN
Frankfort, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 4:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Laura was very promt and easy to work with.
Reply from Laura Mullen, Ruoff Mortgage
December 17th, 2025 12:51 PM
Brian, I'm glad to hear you found working with me straightforward and efficient. If there's anything more I can assist you with, please feel free to reach out. Thank you for your feedback!
Very organized and on top of everything.
Reply from Laura Mullen, Ruoff Mortgage
December 16th, 2025 05:36 PM
I appreciate your feedback. It's important to me that everything is well-organized and efficient throughout the process. If you have any further questions or need assistance down the line, feel free to get in touch. Thank you for your review!...
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Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Chelsea B
Reply from Laura Mullen, Ruoff Mortgage
December 26th, 2025 09:35 PM
I appreciate the perfect rating, Chelsea. Thank you for your support!
Our home buying situation was very unique and Lauea and The Ruoff Mortgage company did a great job proptly learning what would be needed for the mortgage and closing. Any time a question or situation arose that unique to our contract and mortgage...
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Reply from Mandy Dudley
February 12th, 2026 02:29 PM
I'm grateful to hear that we could assist with your unique home buying process, Chelsea. I'm giving all of the credit to Mandy! It's always important to navigate each step carefully, especially when contracts present unique challenges. If you...
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Answered questions quickly
Reply from Mandy Dudley
December 18th, 2025 03:46 PM
It was such a pleasure working with you, and meeting your sweet family made it even better. Thank you again for trusting me—I truly appreciate it!
Just took forever to get it done. It took 3 months to close.
Reply from Laura Mullen, Ruoff Mortgage
December 12th, 2025 05:20 PM
I appreciate your patience throughout the closing process. I understand that waiting for three months can be frustrating. If you'd like to discuss any concerns or have more feedback to share, please feel free to reach out to me directly. Your...
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Laura and Rosa did an excellent job throughout the process. While there was some headaches and I know I was a pain at times, they both did an excellent job. I know that some of the headaches were out of their control and they still offered...
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Reply from Laura Mullen, Ruoff Mortgage
December 9th, 2025 06:50 PM
I appreciate your recognition of our efforts, Alec. It's important to me that you felt supported and reassured, even when challenges arose. Your patience and understanding were invaluable throughout the process. If there's anything further...
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Laura Mullen was very helpful and informative.
If ever needed, I would call on her again.
Reply from Owner
December 9th, 2025 06:50 PM
I'm pleased to know you found my assistance helpful and informative, Jeff. It's great to hear that you'd consider reaching out to me again if needed. Should any questions arise or if there's anything else I can assist you with, feel free to...
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It was a great experience, nice dealing you
Reply from Laura Mullen, Ruoff Mortgage
December 8th, 2025 04:32 PM
I'm glad to hear you had a great experience, Carl. It was a pleasure working with you. If there's anything more I can assist you with, please feel free to reach out. Thank you for your feedback!
Everything was done very quickly
Reply from Laura Mullen, Ruoff Mortgage
December 8th, 2025 12:45 PM
I'm glad to hear that the process was prompt for you, Conner. If there's anything else you need assistance with, please feel free to contact me. Thank you for your feedback!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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