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We had some bumps on the way, mostly from the underwriter with picky technicalities but Susan and Tammy the professor did a great job helping and clarifying all the issues to make it happen.
Reply from Susan Beckett
June 8th, 2024 06:19 PM
I'm delighted to hear that you had a positive experience despite the initial hiccups, Giannina. Your feedback is greatly appreciated and serves as a great motivator. I'm glad that Tammy and I were able to assist in clarifying all the issues...
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Susan, Tammy, and the First Federal team were very personable and, more importantly, upfront with my loan process. What I should expect regarding paperwork needs and when forms needed to be filled out, and thankfully, would text me to remind...
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Reply from Susan Beckett
April 25th, 2024 02:06 PM
Thank you Beth, for the very kind review. Tammy and I both appreciate you choosing First Federal and love the renovation on your historic home! You were wonderful to work with. Susan
Susan was very thorough and very informative with everything! She was there to answer any questions. Very friendly and professional. She is fantastic at what she does! I would highly recommend her to anyone looking to get mortgage on a house!...
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Reply from Susan Beckett
April 24th, 2024 07:27 PM
I am so happy to hear about your positive experience with us at First Federal Bank, Casey! Your satisfaction was my top priority. Your recommendation means so much, and I truly appreciate your kind words. Thanks again for choosing First Federal...
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Cyndee went above and beyond for myself and my fiancé. Our experience buying our first home was made much easier with her and her team’s help at First Federal Mortgage. The next time I’m looking to buy a home the first person I reach out to...
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Reply from Cyndee Oliver
April 12th, 2024 10:46 PM
I'm deeply touched by your kind words, Auburn. It was truly a pleasure to help you and your fiancé navigate the process of buying your first home. I'm thrilled to hear that you found our team at First Federal Bank useful and accommodating....
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Susan is very transparent and very clear in communications for what is best for her clients. I'm very thankful for the help with the entire process!
Reply from Susan Beckett
April 10th, 2024 02:39 PM
Thank you so much for your kind words, Abigail. I genuinely appreciate the positive feedback. I'm delighted to hear that the communication was clear and that you found the process beneficial. It was my pleasure to guide you through the entire...
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Cyndee Oliver is the perfect combination of professional excellence in performing her job and a sincere desire to deliver an exceptional experience to her client. She managed all of the moving parts flawlessly and proactively stayed ahead of...
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Reply from Cyndee Oliver
April 8th, 2024 03:16 PM
I am truly humbled by your generous review, Kevin. Your endorsement means the world to me and I look forward to assisting you with any future mortgage needs at First Federal Mortgage. Thank you for choosing me as your trusted advisor in this...
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Susan went above and beyond to make the buying process go smoothly. She was fantastic and I would highly recommend her to any friends or family!!
Reply from Susan Beckett
March 13th, 2024 03:57 PM
I'm so appreciative of your kind words, Harlie! It was an absolute pleasure to assist you with your purchase and I'm thrilled to hear that you found the process smooth. Your recommendation means the world to me. If you, your friends or family...
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Cyndee always communicates timely and clearly. She is very responsive to all requests and thorough in her work.
Reply from Cyndee Oliver
March 11th, 2024 08:28 PM
Thank you so much for your kind words, Lisa! I'm thrilled to hear that everything met your expectations. Your satisfaction is my top priority! It's always a pleasure assisting you with your financing. Please don't hesitate to reach out if you...
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Susan did a wonderful job with communicating what I needed to do. Being a first time home buyer Susan helped me to understand what was happening and what the next step was. She worked hard to make sure I was approved for the house.
Reply from Susan Beckett
February 12th, 2024 07:43 PM
I appreciate your kind words, William. It was truly a pleasure to assist you with your first home purchase. I think it was a true team effort! Thank you once again for your trust and for this wonderful review. Congratulations on your new home!...
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Sudan Beckett is the best. We absolutely love working with her!
Reply from Susan Beckett
January 24th, 2024 07:27 PM
Thank you so much Thomas and Kimberly! So happy for your sweet family and hope you enjoy your new home. Susan
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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