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Florence in Florence, AL

Florence, AL

Florence, AL
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First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa. Click here to find a location near you.... Show More
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  • M
    Michael C
    Posted on January 18th, 2024 02:51 PM
    Susan is the best in the business in my opinion. She was very communicative, well knowledgeable, and my favorite thing of all very nice. Appreciate all she did for my family and I.
    Reply from Susan Beckett
    January 18th, 2024 03:10 PM
    Michael, thank you so much for the kind review. It was a pleasure working with you and I’m so happy to have been able to help you. Enjoy your new home.!
  • W
    William S
    Posted on January 8th, 2024 02:10 AM
    Yall made purchacing a house so much easier. Wonderfully to work with
    Reply from Cyndee Oliver
    January 8th, 2024 03:12 AM
    I'm delighted to hear such positive feedback, William! It's fantastic to know you found the home purchasing process with First Federal Bank much easier. I strive to make complicated tasks like buying a home as simple and streamlined as possible...
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  • P
    Phillip B
    Posted on December 2nd, 2023 02:33 PM
    Mrs. Oliver is pleasant, available, and works hard for you. I enjoyed her first class expertise during my experience.
    Reply from Cyndee Oliver
    December 2nd, 2023 03:13 PM
    Thank you so much for your kind words, Phillip. I'm thrilled to hear that you found my service satisfactory. Your feedback means a lot to us at First Federal Bank. It was a pleasure working with you and I look forward to assisting you in the...
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  • K
    Kelsey F
    Posted on November 12th, 2023 04:16 PM
    The communication was great! Cyndee let me know what was happening every step of the way. Cyndee went above and beyond in our opinion, and helped us in every aspect. She is our lady from here out, for any needs we may have in the future. We...
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    Reply from Cyndee Oliver
    November 12th, 2023 04:43 PM
    Thank you so much for your kind words, Kelsey. I'm delighted to hear that you had such a positive experience working with me at First Federal Bank. It’s always a pleasure to assist wonderful clients like you, and I'm thrilled that you felt...
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  • S
    Sophia A
    Posted on October 31st, 2023 02:30 PM
    Cyndee made our first home buying experience the easiest. She always answered the phone no matter what time of day it was, and was always helping me understand all of the new things i was having to learn. She is the BEST!
    Reply from Cyndee Oliver
    November 14th, 2023 08:19 PM
    Thank you so much, Sophie and Brody! I am thrilled to hear that you had such a positive experience with your first home buying process. It was a pleasure answering your calls and helping guide you through this new and exciting journey. I'm...
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  • M
    Miranda V
    Posted on October 6th, 2023 03:37 PM
    Cyndee answered all of my questions and helped me navigate through some issues that needed to be worked out with the sellers.
    Reply from Cyndee Oliver
    November 14th, 2023 08:21 PM
    Thank you so much for your kind words, Miranda! It took us both busting our tails but we did get to closing and i hope you have many happy years in your new home!
  • M
    Mary C
    Posted on October 3rd, 2023 11:48 AM
    Susan stayed on top of communication and informed me of every step in the process of purchasing my first home. I highly recommend Susan as a lender!
    Reply from Susan Beckett
    October 3rd, 2023 12:33 PM
    So happy for you two, Mary Beth, and thank you for the kind review!
  • P
    Payne C
    Posted on September 25th, 2023 02:43 PM
    Cyndee was super helpful and informative through my entire process! I will definitely be recommending her.
    Reply from Cyndee Oliver
    November 14th, 2023 08:22 PM
    Thank you so much for your kind words, Payne! I hope you are enjoying your new home!
  • J
    Joshua K
    Posted on September 10th, 2023 04:33 PM
    Easy to work with and no back to back email convos.
    Reply from Susan Beckett
    September 10th, 2023 05:26 PM
    Thank you for trusting us with your new home purchase. It was a pleasure working with you.
  • D
    Dallas M
    Posted on August 1st, 2023 02:12 PM
    Susan is exceptional! She is incredibly professional and efficient. It was such a pleasure working with her. Anything that I had a question about was quickly followed by an informative response. I will be recommending her to everyone searching...
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    Reply from Susan Beckett
    August 1st, 2023 03:49 PM
    What a joy working with you Dallas! Thank you for trusting me with your first home purchase. I hope you make lots of happy memories there. Susan
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    About
    First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa. Click here to find a location near you. Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible. Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL. Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist. So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!

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