Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
very personable.
Reply from Susan Beckett
September 4th, 2024 04:40 PM
Thank you Regina and William. It was a pleasure to work with you again. I hope you love your new home!!
Working with Mrs. Cyndee made me feel like I was working with a friend.
Reply from Cyndee Oliver
August 19th, 2024 02:13 PM
I'm so pleased to hear that you felt comfortable and supported throughout your loan process, Chandler. It's always my goal to make sure customers feel like friends rather than just another number. Knowing you had a positive experience truly...
read more
Transparency and great communication
Reply from Cyndee Oliver
August 12th, 2024 01:15 PM
I'm thrilled to hear that you had a positive experience with the loan process, Jonathan. Your feedback on transparency and communication is greatly appreciated. It's always my goal to provide clear and consistent communication to ensure a smooth...
read more
While visiting family in June, I made the decision to move back to Alabama. Other than visits a couple of times a year, I had not lived in Alabama since leaving in 1980 and I had no contacts that I had remained in touch with throughout the...
read more
Reply from Susan Beckett
August 6th, 2024 05:01 PM
I'm thrilled to hear about your positive experience, Shaquanna! It was my pleasure to assist you with your loan process for your new home in Sheffield. Your recommendation means a lot to me and the team here at First Federal Bank. I'll be more...
read more
AMAZING JOB FIRST TIME BUYING AND MRS CYNDEE OLIVER MADE IT AMAZING ANSWER ALL THE QUESTIONS AND HELP ME MRS CYNDEE OLIVER WENT ABOVE AND BEYOND WHAT I WAS EXPECTING THANK YOU MRS CYNDEE OLIVER I COULDN'T HAVE HAD A BETTER EXPERIENCE THAN WHAT...
read more
Reply from Cyndee Oliver
August 5th, 2024 06:14 PM
I'm so pleased to hear that your first time buying experience was a positive one, Michael! Your kind words mean a lot to me and everyone here at First Federal Bank. We try hard to treat our borrowers like family and are happy when our borrowers...
read more
Prompt communication and clear instructions for all steps!
Reply from Susan Beckett
July 23rd, 2024 09:55 PM
Thank you for taking the time to comment Carol! So glad we got to work together.
The experienced dealing with the FFB was so great and Ms. Beckett lead us the way to successfully purchase the property.
Reply from Susan Beckett
July 22nd, 2024 05:34 PM
Edwin, I was so happy to help you and Jackson with this purchase. I know you will both be very happy with your new home and I look forward to seeing what you do with the property. Thank you both for being so wonderful to work with. Susan
Cyndee was very nice, accommodating, knowledgeable, personable, and patient. She answered any questions we had throughout the process, and was very diligent and timely with her work and communication.
Reply from Cyndee Oliver
July 11th, 2024 12:49 PM
I appreciate your kind words, Kristofer. It was truly a pleasure assisting you with your purchase money loan. I'm glad to hear that you found my service prompt and satisfactory. Providing timely and diligent work is a priority at First Federal...
read more
Cyndee was very helpful in explaining everything and answering any questions I had as well as communicating anything that needed to be done asap
Reply from Cyndee Oliver
July 8th, 2024 12:29 PM
I'm thrilled to hear that you had a great experience with your purchase, Calvin. It was a pleasure to assist you, clarifying your queries and ensuring that everything went smoothly. Your feedback is valuable and reinforces my commitment to...
read more
I have already referred Susan and First Federal Mortgage to several friends for how hard you worked to get us exactly what we needed. Communication was great and Susan was very helpful through every step in the process. We have nothing but...
read more
Reply from Susan Beckett
June 24th, 2024 01:49 AM
Thank you Billy! I am beyond happy for you and your family and truly appreciate your faith in us throughout the process. You were amazing to work with and thank you for the referrals.
71–80 of 332
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama, including Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Click here to find a location near you.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
Since our original charter in 1958, First Federal Bank has been providing financial services that exceed the expectations of our customers. First Federal Bank is a full service community bank headquartered in Tuscaloosa, AL.
Whether you need to purchase a new home, need a bridge loan, need to refinance or establish an equity line of credit, our mortgage loan department can offer you the right loan for your situation. Click here to find a loan specialist.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
Time Zone
Pacific Standard Time (PST)