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First Horizon Bank - Key West, FL
Key West, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Reviews from Web
Very knowledgeable and responsive.
Reply from Owner
March 4th, 2026 01:08 PM
Bill Londrey, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Heather was very knowledgable/informative and the loan product is perfect for our needs.
Reply from Heather Roberts
March 7th, 2026 05:48 PM
William, it's great to hear that the loan product matched your needs and that you found my guidance helpful. If there's anything else you'd like to discuss or if you have further questions, feel free to get in touch.
Heather and her teammate Anisa are amazing!
Very friendly , very profesional, respond on my question fast. 10 star.
Reply from Owner
March 2nd, 2026 01:30 PM
Milan, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken
Heather Roberts has received a review with 5 star rating from Pavla B
Reply from Owner
March 7th, 2026 05:48 PM
I appreciate your positive rating, Pavla. Thank you for your support.
Easy, smooth, fast
Reply from Heather Roberts
March 7th, 2026 05:49 PM
I'm glad to know your experience went smoothly, Pavla. If there's anything more I can help you with in the future, feel free to get in touch.
Also a pleasure working with Heather and the staff at First Horizon.
Reply from Owner
February 21st, 2026 03:36 PM
Gary Burchfield, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Heather Roberts has received a review with 5 star rating from Cesar C
Reply from Owner
February 21st, 2026 12:59 PM
Cesar Castro, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Heather & her team were incredible!! So easy to work with and helped us get everything completed in a timely manner. Can't say enough good things about them. Truly appreciate their hard work !
Reply from Heather Roberts
March 7th, 2026 05:50 PM
Cristina, thank you for sharing your experience. I'm happy to hear that working with me and the team was smooth and effective for you. Your kind words about our hard work mean a lot. If you have any further needs or questions, I’m here to help....
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Great mortgage experience with Heather Roberts.
Reply from Owner
February 20th, 2026 01:56 PM
Dirk Juschka, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
Heather's understanding of the Florida Keys market.
Reply from Heather Roberts
March 7th, 2026 05:51 PM
Dirk, I appreciate your feedback about my understanding of the Florida Keys market. It's important to me to provide informed guidance tailored to the area, and I'm glad it was helpful for you. If you ever need more insights or assistance in...
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.