

Top 5%
Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
HEATHER ROBERTS
and her team
Thank you so much for all you and your team did to get us through closing.
Reply from Owner
August 5th, 2026 12:35 PM
Ron Gregorcic, thank you for reaching out to us. We are so glad to hear of your experience. Please don't hesitate to contact us if you have any questions or concerns. ^Allie
Heather Roberts and the entire team at First Horizon were just fantastic on navigating us through all our questions and educating us on what we needed to close. the overall experience of securing a mortgage is a bit overwhelming to say the...
read more
Heather and team made the process so easy! Everyone was helpful and answered any questions I had quickly.
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Elisabet, I'm glad to hear that you found the process easy with my team and me. It's great to know that our assistance and responsiveness were helpful for you. If you have any more questions or need anything else, feel free to reach out.
Ease of process. very helpful
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Terri, I'm happy to hear that you found the process easy and helpful. If there's anything more I can do for you, please feel free to reach out.
Heather Roberts has received a review with 5 star rating from Pierre B
Reply from Owner
July 30th, 2026 01:23 PM
Thank you for the great rating, Pierre! I appreciate your support and am here to help if you need anything in the future.
great work by everyone on the team! Thank you
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Pierre, I appreciate your kind words and am glad to hear you had a positive experience with our team. Thank you for taking the time to share your feedback!
Heather is extremely knowledgeable in the VA loan process and quick to respond to any questions or concerns we had making our home buying experience seamless. Can't recommend Heather and her team enough!
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Diane, I appreciate your kind words and am glad to hear that my knowledge of the VA loan process helped make your home buying experience seamless. It's good to know that my responsiveness was valuable to you. Thank you for your recommendation!...
read more
Overall process was seamless! Made a complicated thing seem straightforward.
Reply from Heather Roberts
July 30th, 2026 01:24 PM
Quinn, I'm grateful to hear that you found the process seamless and straightforward. Making things easier for you is always my goal. If you have any more questions or need assistance in the future, feel free to reach out.
Heather Roberts has received a review with 5 star rating from Natalie B
Reply from Owner
July 11th, 2026 12:14 PM
Natalie Black, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
10 of 497
About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Gallery





View all
+7
Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
View All
Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
View All
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.