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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Tampa, FL +1

4.98

(529)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(529)

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Working with Heather Roberts at First Horizon for my loan approval application has been such a pleasure. Heather is proficient, professional and Heather has a pleasant personality. My loan application process was smooth and timely. Highly recommend...

Reply from Owner

November 9th, 2026 01:44 PM

Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have any questions or concerns. ^DS

Heather explain the products that she offered well and help me decide on the ones that fit my needs the best when the problems arose she found ways to solve them which made the loan process go smoothly

well communication and tansparency

Heather and the entire First Horizon team Sam Mundwiler, and Anis are amazing. They helped me out with the entire process and were extremely knowledgeable about everything, including the SHIP and Hometown Heroes programs. They were always available...

Reply from Heather Roberts

October 21st, 2026 12:38 AM

I'm glad to hear that you had such a positive experience, Pedro. It was wonderful working with you, and I truly appreciate your kind words about my colleagues Sam Mundwiler and Anisa, as well as the rest of the First Horizon Bank team. We're...

Best Mortgage team in Key West.

Reply from Owner

October 6th, 2026 03:26 PM

Lea Fettis, thank you for reaching out to us. Satisfaction is a top priority here at First Horizon. We are so glad to hear of your experience. Please don't hesitate to contact us if you have any questions or concerns. ^Allie

Heather and her team are amazing. Efficient and professional, but also friendly and understanding.

Reply from Heather Roberts

October 21st, 2026 12:38 AM

Brendon, I'm glad to hear that you found my team at First Horizon Bank efficient and professional, yet friendly and understanding. It was a pleasure working with you.

Very responsive and they made it an easy process

Reply from Heather Roberts

October 21st, 2026 12:38 AM

I'm glad to know that you found the process easy and appreciated the responsiveness, Brittany. It’s always my goal to provide a smooth experience, and I'm happy to hear this was the case with First Horizon Bank.

Heather Roberts has received a review with 5 star rating from Evelyn S

Reply from Owner

October 2nd, 2026 12:29 PM

Evelyn Shield, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree

Heather is absoltuley wonderful. She is responsive, attentive, and works tirelessly to present every possible solution to every unique situation and takes as much time as needed to provide the best option for the client.

Reply from Heather Roberts

October 21st, 2026 12:42 AM

Evelyn, I truly appreciate your kind words. I'm glad to know that my efforts to provide tailored solutions and dedicated support have made a positive impact on your experience with First Horizon Bank.

Heather was polite, friendly, knowledgeable, and friendly from the beginning of my home purchase journey all the way to the end. Thank you!

Reply from Owner

September 30th, 2026 08:26 PM

I'm very grateful for your kind words, R. It was wonderful to support you throughout your home purchase journey with First Horizon Bank. If you ever need assistance in the future, I'm here to help.

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages