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First Horizon Bank - Key West, FL, Key West, FL
Key West, FL

First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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HEATHER ROBERTS
and her team
Thank you so much for all you and your team did to get us through closing.
Reply from Owner
August 5th, 2026 12:35 PM
Ron Gregorcic, thank you for reaching out to us. We are so glad to hear of your experience. Please don't hesitate to contact us if you have any questions or concerns. ^Allie
Heather Roberts and the entire team at First Horizon were just fantastic on navigating us through all our questions and educating us on what we needed to close. the overall experience of securing a mortgage is a bit overwhelming to say the...
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Heather and team made the process so easy! Everyone was helpful and answered any questions I had quickly.
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Elisabet, I'm glad to hear that you found the process easy with my team and me. It's great to know that our assistance and responsiveness were helpful for you. If you have any more questions or need anything else, feel free to reach out.
Ease of process. very helpful
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Terri, I'm happy to hear that you found the process easy and helpful. If there's anything more I can do for you, please feel free to reach out.
Heather Roberts has received a review with 5 star rating from Pierre B
Reply from Owner
July 30th, 2026 01:23 PM
Thank you for the great rating, Pierre! I appreciate your support and am here to help if you need anything in the future.
great work by everyone on the team! Thank you
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Pierre, I appreciate your kind words and am glad to hear you had a positive experience with our team. Thank you for taking the time to share your feedback!
Heather is extremely knowledgeable in the VA loan process and quick to respond to any questions or concerns we had making our home buying experience seamless. Can't recommend Heather and her team enough!
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Diane, I appreciate your kind words and am glad to hear that my knowledge of the VA loan process helped make your home buying experience seamless. It's good to know that my responsiveness was valuable to you. Thank you for your recommendation!...
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Overall process was seamless! Made a complicated thing seem straightforward.
Reply from Heather Roberts
July 30th, 2026 01:24 PM
Quinn, I'm grateful to hear that you found the process seamless and straightforward. Making things easier for you is always my goal. If you have any more questions or need assistance in the future, feel free to reach out.
Heather Roberts has received a review with 5 star rating from Natalie B
Reply from Owner
July 11th, 2026 12:14 PM
Natalie Black, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.