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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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Heather Roberts has received a review with 5 star rating from Pierre B
Reply from Owner
July 30th, 2026 01:23 PM
Thank you for the great rating, Pierre! I appreciate your support and am here to help if you need anything in the future.
great work by everyone on the team! Thank you
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Pierre, I appreciate your kind words and am glad to hear you had a positive experience with our team. Thank you for taking the time to share your feedback!
Heather is extremely knowledgeable in the VA loan process and quick to respond to any questions or concerns we had making our home buying experience seamless. Can't recommend Heather and her team enough!
Reply from Heather Roberts
July 30th, 2026 01:23 PM
Diane, I appreciate your kind words and am glad to hear that my knowledge of the VA loan process helped make your home buying experience seamless. It's good to know that my responsiveness was valuable to you. Thank you for your recommendation!...
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Overall process was seamless! Made a complicated thing seem straightforward.
Reply from Heather Roberts
July 30th, 2026 01:24 PM
Quinn, I'm grateful to hear that you found the process seamless and straightforward. Making things easier for you is always my goal. If you have any more questions or need assistance in the future, feel free to reach out.
Heather Roberts has received a review with 5 star rating from Natalie B
Reply from Owner
July 11th, 2026 12:14 PM
Natalie Black, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree
For being a first time homeowner I felt so comfortable 😄
Reply from Heather Roberts
July 30th, 2026 01:24 PM
Natalie, I'm so happy to know that you felt comfortable during your first home buying experience. It's wonderful to hear that I could help make the process smoother for you. If you have any more questions or need assistance in the future, feel...
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Heather was absolutely amazing throughout the whole process. Very knowledgeable, prompt and always willing to help with answers! it is a pleasure working with her
Reply from Heather Roberts
July 30th, 2026 01:25 PM
Vladan, thank you for your kind words. I'm happy to hear that my knowledge and promptness made your experience pleasant. If there's anything more I can help with, feel free to reach out.
While the loan has not been finalized, Heather has gone above and beyond to ensure I will be able achieve my life long dream, owning a home in the keys. She has so much of knowledge and understanding of my needs. Heather is the BEST.
Reply from Owner
July 1st, 2026 12:22 PM
Doc Kim, thank you for reaching out to us. We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have any questions or concerns. ^Allie
Heather Roberts has received a review with 5 star rating from Mike E
Reply from Owner
July 1st, 2026 12:18 PM
Mike Emerson, thank you for reaching out to us. We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have any questions or concerns. ^Allie
Excellent coordination of process, communication, and information sharing.
Reply from Heather Roberts
July 30th, 2026 01:25 PM
James, I appreciate your feedback on the coordination and communication throughout the process. I'm glad to know that the information sharing was effective for you. If you need further assistance or have any questions, feel free to reach out....
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.