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First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
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It was easy and relatively quick
Reply from Heather Roberts
September 30th, 2026 08:28 PM
I'm glad to hear that your experience was easy and relatively quick, Cory. It was a pleasure to assist you at First Horizon Bank.
Heather is the best, hands down!
Reply from Heather Roberts
September 30th, 2026 08:28 PM
Thank you so much, Steven! I'm really glad to hear that you feel this way. It was a pleasure working with you at First Horizon Bank.
Heather Roberts has received a review with 5 star rating from Phillip H
Reply from Owner
September 30th, 2026 08:29 PM
I'm grateful for your perfect rating, phillip. It means a lot to me that you had a positive experience with me and the team at First Horizon Bank.
Great job Heather!
Excellent customer service, competent, quick to respond, good product options, nice tracking and documentation process and system
Reply from Heather Roberts
September 30th, 2026 08:30 PM
Thank you, Phillip, for your kind words. I'm glad to hear you were satisfied with the customer service and options provided by First Horizon Bank. It was a pleasure to assist you with the tracking and documentation process.
The best to work with
Reply from Heather Roberts
September 30th, 2026 08:30 PM
I'm happy to hear that you had such a positive experience, Saundra. It was wonderful to work with you at First Horizon Bank.
Heather Roberts at First Horizon Bank is absolutely exceptional! She has handled three mortgages for us, and every experience has been better than the last. Heather consistently goes above and beyond, communicates clearly, stays on top of every...
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Reply from Owner
September 30th, 2026 08:31 PM
Thank you so much, Patricia, for your kind words. I'm truly grateful for the trust you've placed in me over these three mortgages. It's always my goal to provide a smooth and stress-free experience, and I'm glad to hear that you felt supported...
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Heather is a true professional and was absolutely wonderful to work with. She was always easy to reach and available to answer any questions, whether big or small. She was there every step of the way, helping and supporting us from beginning...
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Reply from Heather Roberts
September 5th, 2026 02:38 AM
Oksana, I'm grateful for your kind words and appreciate you recognizing my efforts. It was wonderful working with you and being able to support you throughout the process. Thank you for trusting me with your needs at First Horizon Bank.
Heather Roberts has received a review with 5 star rating from Elba Y
Reply from Owner
September 30th, 2026 08:31 PM
Thank you, Elba, for your perfect rating. I'm glad to know your experience with me and First Horizon Bank was positive.
I would come to Heather over and over again. She was so patient, answered every question, responded super fast to every email, even after working hours! She made the process as easy and smooth as possible .
Reply from Heather Roberts
September 5th, 2026 02:38 AM
Elba, I'm grateful for your kind words and appreciate your recognition of my efforts. I'm happy to know that my patience and responsiveness made the process smooth for you. Don't hesitate to reach out if you need assistance in the future.
Heather and the team made our mortgage process very easy. The diversity of mortage products available to us was on point with our needs . Heather's responsiveness to our every question was thoughtful and timely. We couldn't have asked for anything...
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Reply from Heather Roberts
September 5th, 2026 02:39 AM
James, I'm glad to hear that the mortgage process was smooth and met your needs. Your kind words about my responsiveness and our product offerings mean a lot. Thank you for trusting me and the team with your Key West mortgage experience.
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About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.