F
First Horizon Bank - Key West, FL
Key West, FL
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Heather and her team were absolutely amazing throughout the entire mortgage process. They made everything smooth and stress-free, kept me updated every step of the way, and were always quick to answer any questions I had.Their communication,...
read more
Reply from Heather Roberts
September 5th, 2026 02:39 AM
Matthew, I'm really happy to hear that you had such a wonderful experience with me and my team throughout the mortgage process. It's great to know that our communication and attention to detail made things smooth and stress-free for you. Thank...
read more
Heather and her team were great to work with. Highly recommend going through them if you want the process to be easy!
Reply from Owner
September 30th, 2026 08:32 PM
I'm glad to hear that you found working with me and the team at First Horizon Bank to be a great experience, Mairelys. Thank you for your recommendation, and I'm happy that we could help make the process easy for you.
Heather and her team were very easy to work with.
Reply from Heather Roberts
September 5th, 2026 02:40 AM
Thank you, Mairelys, for your kind words. I'm glad to hear that you found working with my team and me to be easy.
Heather Roberts has received a review with 5 star rating from Pablo J M
Reply from Owner
September 30th, 2026 08:32 PM
I'm grateful for the perfect rating, Pablo. It’s wonderful to know that your experience with me and First Horizon Bank was positive.
Since our first interaction with Heather, we felt immediately at ease. Throughout the entire process, we received consistent support and guidance. Our interactions with everyone involved were both pleasant and professional. Heather, Anisa,...
read more
Reply from Heather Roberts
September 5th, 2026 02:40 AM
Pablo, I'm truly grateful for your kind words. It's wonderful to hear that you felt at ease and supported throughout the process. Working with you, alongside Anisa and Sam, was a pleasure, and I'm glad we could provide the care and professionalism...
read more
HEATHER ROBERTS
and her team
Reply from Heather Roberts
September 5th, 2026 02:40 AM
Thank you, Shlomo, for recognizing my team and me. I'm pleased to know we could provide you with a positive experience.
Thank you so much for all you and your team did to get us through closing.
Reply from Owner
September 30th, 2026 08:33 PM
I'm glad to hear that you had a positive experience, Ron. It was a pleasure working with you and the team at First Horizon Bank to ensure your closing went smoothly.
Heather Roberts and the entire team at First Horizon were just fantastic on navigating us through all our questions and educating us on what we needed to close. the overall experience of securing a mortgage is a bit overwhelming to say the...
read more
Reply from Heather Roberts
September 5th, 2026 02:41 AM
Ronald, I'm glad to hear that you found my team and me helpful in navigating the mortgage process. It can indeed be overwhelming, and I'm happy we could assist in keeping everything on track for you. Thank you for your kind words about our...
read more
Heather and team made the process so easy! Everyone was helpful and answered any questions I had quickly.
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Elisabet, I'm glad to hear that you found the process easy with my team and me. It's great to know that our assistance and responsiveness were helpful for you. If you have any more questions or need anything else, feel free to reach out.
Ease of process. very helpful
Reply from Heather Roberts
July 30th, 2026 01:22 PM
Terri, I'm happy to hear that you found the process easy and helpful. If there's anything more I can do for you, please feel free to reach out.
21–30 of 521
About
First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.