

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Very communicative
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Matthew, I appreciate your feedback. I'm glad to hear that my communication was effective for you. Thank you for sharing your experience with First Federal Bank, and placing your trust in us!
Clear communication, very responsive, and easy to work with through the process.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Charles, I'm glad to hear that my communication and responsiveness made the process easier for you. Thank you for your kind words and for choosing to work with me. If you need any further assistance, please let me know.
Great communication and jumps on issues right away. Was able to lock in on a better rate because he was on top of it. Second transaction I've done with Robb.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Kevin, I'm pleased to hear that my communication and responsiveness helped secure a better rate for you. Thank you for trusting me again with your transaction. If there's anything else I can assist you with, please feel free to reach out.
Shana was very helpful in finding the best rate and helping us be ready for closing ahead of schedule.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear that I could assist you in securing the best rate and preparing for an early closing, Hilda. Thank you for sharing your positive experience with me. It was a pleasure assisting you, and I look forward to helping you again...
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I was buying and selling and as most know, it can be a little overwhelming when doing both. Tadd had patience with me and understood that at times it was a bit confusing trying to navigate both selling and buying process.
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Stephanie. I'm glad I could assist you during the buying and selling process and provide the patience needed. If there's anything else you need in the future, please feel free to reach out.
The tool used to process the required documents was very convenient and easy to use. Shana provided excellent customer service.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear that I could assist you in securing the best rate and preparing for an early closing, Hilda. Thank you for sharing your positive experience with me. It was a pleasure assisting you, and I look forward to helping you again...
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I initially talked to several lenders. Scott was the most forthright and honest, giving me the best quote from the get-go. Everyone else wanted to know what the other lenders quoted. After I made the decision to go with First Federal, Scott...
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Reply from Scott Austin
September 12th, 2026 12:22 AM
Thank you so much for your kind words, Troy. I'm glad to hear that you had a smooth and stress-free home buying experience with my assistance. Your satisfaction means a lot to me, and if there's anything more I can do for you in the future,...
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was absolutely great. He's knowledgeable. He's professional, and we have used them for our last three mortgage loans. Whenever I had a question, whenever I had a problem, he was always there to help immediately. I know the day that Robb Walter...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Michael, I'm grateful for your kind words and continued trust in me for your mortgage needs. It's been a pleasure assisting you with your loans, and I'm always here to help whenever you have questions or concerns. Thank you for your support...
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Everything went very smoothly with our mortgage refinance. Chris was wonderful to work with and stayed responsive every step of the way. Thanks so much!
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I'm grateful for your positive feedback, Mahin. It's nice to know that the mortgage refinance process went smoothly and that my responsiveness made a difference. Thank you for trusting me to assist you, and if you have any more questions or...
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A better understanding of the VA loan and how it applies to active duty vs veterans. Being able to accurately relay information between applicant and underwriter.
Reply from Michael Zerr
April 27th, 2026 06:36 PM
We appreciate your feedback, David. It sounds like there were some challenges with understanding and communication regarding the VA loan process. Please reach out to us directly so we can assist you further and address any concerns.
901–910 of 14109
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.