First Federal Bank, Overland Park, KS

Jayme, was always responsive and provided very thorough guidance to me about my loan. She followed up with when I missed notices and kept our schedule on track with the loan. I will most definitely do my loan with Jayme again!

Mike Saunders and his team at BNC were awesome to work with. The entire refi process took a little over a week and Mike did a great job keeping me up to date on the status of the loan.

The process was easy

Ms. Self was extremely knowledgeable and explained everything very thoroughly. She followed up and made sure I understood everything to the end of the process!

He was a great help. He worked with urgency and got our loan taken care of after our first lender wasn’t able to get our appraisal waived. He definitely helped make things happen. We appreciate you, Chris and team!

Speed of communication, ease of process, willingness to accommodate last second requests. This is my second refi with Mike and the BNC team, and will continue to use them in the future.

This was my third and fourth mortgage experience and Shawna is my go to because of her service and experience!

Crystal was unfailingly responsive, efficient, friendly and PATIENT with a customer (me) as inept as one is likely to encounter in trying to effect a refinancing via the internet.

Mike was friendly, always communicated clearly and in a timely fashion. He gave me accurate advice whenever I had questions or got hung up at any point in the process. Very patient and professional. I would work with Mike again anytime in the...

From the start of the process, Chris made it easy to begin review of loan offers and always advocated for the best possible rate. His team also worked with me through the submission of documents for the application. Once the team received updates...