First Federal Bank, Overland Park, KS

Communication

I am not one for reviews, but in today's time it is an important part of a business online ecosystem. If you are shopping for a mortgage, put Dave Burroughs and nbkc bank in the mix. After everyone else runs their line of bull*hit by you, you...

Best customer service experience I have ever had with a lender. Purchasing a home can be extremely stressful especially with all the paperwork involved. Vic walked me through the process step-by-step and made that entire experience seamless...

We were shifted through several staffers, received duplicative requests, no guidance from Farrell - found out my processor was on vacation and only because I flagged it to Farrell was I given another contact who then asked for duplicative information....

Working with BNC/Jennifer Batterton was the easiest, smoothest part of our recent home purchase. No stress. No surprises. Certainly the calmest part of our home buying journey. Jennifer was extremely helpful from beginning to end. Professional....

The lender experience via Scott has been the easiest of my entire home buying process. Scott had been on top of everything from Day 1 and was very approachable and very clear in his explanations at each step. Homebuying process can be overwhelming,...

Chris's responsiveness and genuineness were the main reasons I decided to go with BNC. I had an aggressive closing date and he told me it's achievable and delivered. He is always friendly and very knowledgeable. Great job Chris!

Shana was very helpful and honest.

Jennifer was very responsive and extremely knowledgeable. Received great advice about locking a rate and even how to get it lowered. Jennifer really looked out for my interests and I would highly recommend her services.

Mike definitely knows what he is talking about when it comes to financing. He gave us great advice on specific loans that a lot of lenders are not always familiar with. We overall had a pleasant experience. I definitely recommend his services....