First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
Last minute request
Should establish timelines
Easy communication. Worked with me on my complicated income.
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Vic had the perfect blend of listening to our needs but also giving us the advice in situations when we needed it.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm so glad to hear your positive feedback, Megan! I always strive to provide the best advice and support to all my clients at First Federal Bank. Your satisfaction is my top priority, so it's great to know I was able to meet your needs effectively....
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Shana is very professional and easy to get ahold of does what she says. I have worked with Shana before and got the exact same promptness and professionalism this time as well. Highly recommended and always available to answer any questions...
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Vic was very helpful in the way he communicated and mentored us through the entire process.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear that you found my communication and mentorship helpful throughout the process, Jason. It was my pleasure to assist you. Your satisfaction is really important to us at First Federal Bank, and your 5-star rating means a lot....
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Robb does a great job communicating, educating and servicing his clients. I found him by luck and he was absolutely outstanding. He worked hard to shop for best interest and insurance rates to save me money. Every time I called he responded...
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Reply from Owner
July 11th, 2022 12:00 AM
Thank you for the 5-star review, Chris! We're happy to hear you had a great experience working with Robb. Give us a shout if we can help with anything else. - Chad Cronk, Home Loans President
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I would like to have had better knowledge from BNC on types of loans available and closing options. I had to do the research. Communication could be better. It was confusing with all the email being auto-generated. The Rate locks do not make...
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Helpful, easy to work with, personable and responsive. Competitive rates.
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Vic answered our questions throughout the process.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm glad to hear that I could be of assistance during your process, Daniela. Your satisfaction is my top priority. I'm here for any further questions you might have. Thank you for the 5-star review and for choosing First Federal Bank.
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There were some stressful moments towards the end of closing but it all worked out!
6391–6400 of 14200
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.