First Federal Bank, Overland Park, KS

Mike was very helpful in explaining items that were confusing or getting me in touch with the people who would know

John was easy to work with and responsive. He was available on weekends and off-hours which made getting through the process faster because those are the times we worked on getting the necessary documentation to him.

Scott went above and beyond to help with my needs and meet the tight deadlines. He is very personable and every step was completed ahead of schedule for the tight timeline for the closing. I would recommend everyone to get the services from...

Vic was great to work with. He made the process very easy to follow and kept us on track til closing.

Michelle helped me with several mortgage opportunities for both my parents and my wife and I. She went above and beyond for my parents situation even finding the Family Opportunity Mortgage program for children buying homes for elderly parents...

Shana is very responsive and committed to her work. She is highly efficient and can move things on a dime when needed. We have worked with her twice and recommended her to others. Will work with Shana again if the need arises!

Active communication via telephone or phone on what to expect next. Better rapport and more hand holding for first time buyers.

Clear communication, fast responses

Mike and Stacy was very responsive throughout the process and I knew what was going on:

Mike was really personable and answered all my questions. I have experienced in the past feeling like a sale and not a person, that isn't how I felt with Mike.