First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Very responsive to all forms of communication. Easy to talk with. Did a great job of explaining next steps in the process.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Alexander, I appreciate your feedback. I'm happy to hear you found our communication effective and that I could help explain the next steps clearly. If you have any further questions or needs, feel free to contact me.
Farrell was really responsive to all of my concerns. From our first conversation I knew that we were in capable hands.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Patrick, I'm pleased to hear that you felt confident and well-supported from our initial conversation. Responsiveness to your concerns is important to me, and I'm glad it made a positive impact on your experience. If you have any further questions...
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I will miss some details, but every step of this process Brooke was an enormous help and educated me every time I got stuck. This is a new process to me, and she was VERY responsive and knowledgeable. We are very lucky that Brooke was the point...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much Jacob. Enjoy the new home and those land of yours.
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His responsiveness and his ability to explain even the smallest detail.
Reply from Tony McClain
September 12th, 2026 12:29 AM
Bradley, I'm pleased to know that my responsiveness and attention to detail were helpful to you. Thank you for sharing your experience!
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Wes, was very good explaining everything that needed to be done to make this closing possible.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
Thank you, Joseph. I'm pleased to know that you found my explanations helpful during the closing process. If you have any more questions or need further assistance, feel free to reach out.
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Some more prompt communication throughout process and closing.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you for your feedback, Sam. I appreciate your suggestion regarding communication and will work on improving that aspect. If you have any more thoughts or need assistance, please feel free to reach out.
Great communication throughout
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Madelyn, thank you for your kind words. I'm glad to hear that you appreciated the communication. If there's anything else I can assist with, please let me know.
CommunicationPleasant personalityResponsiveThe lenders that Jeff works with were not as professional and highly picky about small details that did not make sense and thus the title company had to change the contract and closing time two times....
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Zohreh, I appreciate your feedback and am glad you found my communication and responsiveness helpful. I apologize for any inconvenience caused by the lenders' requirements, and I understand how frustrating that can be. Please reach out to me...
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Great rates and cost of the loan. Great communication and personal service!
Reply from Tony McClain
September 12th, 2026 12:29 AM
Todd, I'm glad to hear you appreciated the rates and personal service. Thank you for highlighting the communication as well!
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Jeff was knowledgeable and answered my questions regarding the loan/loan process efficiently. His team communicated well and clarified needed documentation quickly.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Jessica, I'm happy to hear that my knowledge and efficient responses were helpful during your loan process. It's great to know that my team communicated well and provided the documentation you needed. If you have any more questions or need...
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611–620 of 14108
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.