

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The requests from the underwriters seemed never-ending. I think Shana tried to protect us at the beginning while asking for the bare minimum from us (which we understood and appreciated) but in retrospect, it might have been easier to receive...
read more
Jennifer worked wonders. She coordinated with listing/buying agents when they had questions, and kept everything on track to meet our closing date, despite having one to two weeks less time than usual.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to hear that you had a positive experience with your recent transaction, Ronn. Working within a tight timeframe can indeed be challenging, but it was my pleasure to ensure everything stayed on track for your closing date. Your...
read more
Mike was very prompt in responses
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Congrats again Priya on the new home! It was a pleasure working with you!!
Mrs. Crystal was phenomenal during the process. She communicated very well, also she was nice and patient with me being overseas. She called me vey often to update me. I had shopping with six different loan originators but I decided to go with...
read more
Michelle was great. Very knowledgeable, and she always answered her cell phone and my emails whenever I had questions. A+ service. Thanks again Michelle!
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you had such a positive experience, Nicholas! It's incredibly important to me that my clients feel supported and informed throughout their journey with First Federal Bank. I'm glad to know I could be there for you...
read more
Having a full checklist of what is needed to close from the beginning instead of adding new things daily
1. Knowledge: Mike took time to explain me the entire process, made sure my questions were answered and I understood them. He presented facts to remove myths floating around internet to and put my mind to peace. 2. Availability: Mike was available...
read more
Reply from Mike Saunders
September 12th, 2026 12:22 AM
It was a pleasure working with you Shailesh and congrats again on the new home!
Jennifer was responsive and followed through on promises.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for the kind words Stephen! I look forward to working with you in the future when rates drop!
Jennifer was very professional and responsive to my questions and needs
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for the kind words Kevin. I look forward to helping you in the future when rates drop.
With Jennifer what she says is what is. She does not play games and you can count on her always!!
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I am just now reading this review Judith! My reviews were tied up and I couldn't access them until now. Thank you for the kind words! It is always my pleasure to work with you. I am hoping rates drop soon so I can get that lowered for you....
read more
5471–5480 of 14175
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.