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First Federal Bank in Overland Park, KS

First Federal Bank, Overland Park, KS

Overland Park, KS
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First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • J
    John C S
    Westlake, FL
    Posted on June 18th, 2023 12:02 AM
    She did everything she said she would. We trust her.
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    Thank you for your trust John. It means the world to me! It is always my pleasure to work with you and I look forward to doing so again when the rates drop. I hope you are enjoying your new home!
  • M
    Marilyn C
    Loganville, GA
    Posted on June 16th, 2023 05:32 PM
    Her availability
    Reply from Jennifer Batterton
    September 12th, 2026 12:20 AM
    Thank you Marilyn! I always strive to be available to all of my customers who have put their trust in me. I look forward to working with you when rates drop.
  • D
    David G
    Highlands, NC
    Posted on June 16th, 2023 03:46 PM
    John was efficient as he could be with the endless additions of "additional documents". Only advice would be is to consolidate the number of times things are added. Very basic items that could have been requested weeks in advance, like old...
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  • R
    Rajakumar R N
    San Diego, CA
    Posted on June 16th, 2023 02:40 PM
    The process was very smooth and the interest rates are cheaper than other lenders. Mike was always available to answer my questions and help out.
  • S
    Sharena B
    Edmond, OK
    Posted on June 16th, 2023 02:34 PM
    Fast communication and reconciliation of closing costs at the end
  • P
    Philip J W
    Belgrade, MT
    Posted on June 16th, 2023 02:35 AM
    Submitted the same documents multiple times - possibly a technology glitch but was definitely not the highest quality of support for a mortgage lender. The answer was just submit it again. Was the worst home buying experience of the 5 homes...
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  • N
    Nardos T
    Bowie, MD
    Posted on June 16th, 2023 12:00 AM
    Jeff was responsive and informative. His rate was the lowest of all the lenders I have been comparing with. Whenever I have question he responds quickly.
  • A
    Alexis T T
    Denton, TX
    Posted on June 15th, 2023 06:13 PM
    Mike worked with us through every step of the very stressful moving process and through every hiccup we encountered due to no fault of his own
  • S
    Steven L
    White Lake, MI
    Posted on June 15th, 2023 02:25 PM
    It was relatively simple
    Reply from Vic DeSantis
    September 12th, 2026 12:24 AM
    I appreciate your feedback, Steven, and I'm glad to hear that you found the process relatively simple. At First Federal Bank, we continuously strive to make our customer experience as uncomplicated as possible. Your 4-star rating tells me we're...
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  • A
    Adam C
    Posted on June 14th, 2023 09:19 PM
    Vic was very great! As a veteran I checked with four other lenders searching for the best VA loan. Vic was offering a rate about 0.5% lower than all of them. No points, no fees. NATURALLY I WAS VERY SUSPICIOUS! I must have bugged the crap out...
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    About
    First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.