First Federal Bank, Overland Park, KS

Efficient and easy transaction

Jeff was very knowledgable and an excellent communicator. I could depend on Jeff to follow up on things and keep me informed. Jeff was willing to work diligently to quickly resolve issues that came up. I would definitely recommend working with...

Scott remained in communication with us throughout the process. When Scott was not available, one of his team members were able to keep us abreast and work through perceived issues.

It was great working with Matt. He was very responsive and helpful.

When we saw First Federal Bank provided the lowest rates on the market, we were concerned that the trade-off would come in the form of reduced customer service. Instead, Tadd and his team were easily the best and most-reliable team we worked...

He was very informative and guided us well throughout the mortgage approval process. During his absence for vacation his coverage was not fully satisfied and that delayed our approval. Except that working with Scott was great.

Good rates, good contact.

Questions answered in timely manner and kept up to date on progress.

He was very informative and patient with me being a first time home buyer. A pleasure to work with.

Rob is a fantastic lender and I highly recommend him. He we above and beyond to help us with closing on our home. I am a very anxious person and he was very patient.