First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
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Greg was very thorough and a pleasure to work with! Very helpful going through the application and additional underwriting needs.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm thrilled to hear about your positive experience, Brett! As your banking professional, my aim was to ensure your application process was thorough and stress-free. Your feedback is highly appreciated and it was a pleasure working with you...
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Processor went on vacation and no one followed up while she was gone which put us scrambling at the last minute
Jeff was attentive
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Good team.
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Great communication, simplified process.
Reply from Mike Warsop
September 12th, 2026 12:21 AM
Andrew, I'm pleased that you found my communication effective and the process straightforward. Your positive feedback and 5-star rating mean a lot. I try to make the mortgage process as painless as possible for my valued customers like you....
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Jennifer was very professional and quick during the loan and closing process. She could be, at times, hard to get a hold of, but a follow-up email or text would resolve that. Overall, she made this stressful process easier to handle and guided...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you, Benjamin, for your feedback. I'm glad to hear that you found the loan and closing process to be smooth and easier to handle. I apologize if there were moments when reaching me was difficult. I'm continuously working on improving...
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We had a less-than-ideal situation with our new build that caused delay after delay and ultimately a rate buy down at the 11th hour. Despite being ready for closing well in advance, Tadd and his team were anmazing and handled this very last...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm absolutely thrilled to hear that you had a positive experience with us at First Federal Bank despite the initial hurdles. Your patience and understanding during the process made my job a lot easier and I'm glad to know that our communication...
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Multiple documents were being requested very late into the loan process. Communication was not bad from the lender. This is our 4th loan and never had we had this much trouble getting approved. Requesting documents that seemed to have no bearing...
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The level of communication and quick responses from everyone I dealt with. Matt.
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Communication.
Jeff being involved from day 1
Underwriters that clearly communicate
Updates on each step- esp when critical
Having the team approach
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.