First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Robb is amazing and worked so hard to get me my home loan. He was able to garner an interest rate that was lower than three other companies and made the process so easy for me. He is a great communicator and a wealth of knowledge. He explained...
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Reply from Robb Walter
September 12th, 2026 12:25 AM
Hi Sarah, I'm absolutely thrilled to hear about your positive experiences with your home loan process. Your kind words and fantastic rating mean a great deal to me. It's always my top priority to ensure the process is as simple and straightforward...
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Ryan West is the worst lender I have ever met. Did not give information on time and never coordinated on the required items. It delayed our closing by 2 months because of his lazy work pattern.
Reply from Michael Zerr
September 12th, 2024 03:49 PM
I'm truly sorry to hear about your experience with First Federal Bank. We value all kinds of feedback and take these matters seriously. I understand that your concerns were addressed personally by the director of our sales team, We will take...
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The personal care and help that was provided surpassed our expectations, we felt as though we were Jayme's only clients. She kept us posted and help kept us at ease. Made the whole process easy and informative I would recommend her to anyone....
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Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you so much for the awesome review! I'm thrilled to hear that I could help ease the stress of your move and make the home-buying process smooth and informative for you. It's always my goal to ensure my clients feel cared for, understood,...
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David was always available for advice & to answer questions & always so pleasant!
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm thrilled to hear that you had a positive experience with me at First Federal Bank, Kelsey. It's always my priority to be available and provide the best advice to all customers. I'm glad I could assist you and make your banking experience...
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Jeff McMillin provided outstanding service and is the reason I decided to go with First Federal Bank for this new mortgage. However, once the process moved into underwriting, the service could have been better. Specifically, I was disappointed...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hi Dennis,Thank you so much for your in-depth feedback. I am thrilled to hear that you found my service outstanding. At the same time, I am sorry to hear about the confusion and stress caused by the underwriting process. We are always striving...
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Easy, low pressure and good communication.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
James, I'm glad to hear your experience with me at First Federal Bank was easy and stress-free. Good communication is a priority for me, so I'm pleased to know that it made a positive difference in your experience. I'm here to assist you with...
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Very efficient.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I appreciate the five-star rating, James! I'm glad to hear you found my service efficient. At First Federal Bank, we strive to provide the best service possible. Your feedback is valuable to us and I'm pleased to have been able to meet your...
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The communication and speed of the process coupled with the trust we have developed in Farrell, Sarah and FFB.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm overjoyed to hear that you've had such a positive experience with our team, Dennis. It's been a pleasure to serve you. Your trust in Sarah, myself, and First Federal Bank is highly valued. We're committed to maintaining this level of communication...
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Robb is highly experienced which helped in our situation. He's professional, available, and does what it takes to get things done. Completely trusted.
Reply from Owner
September 10th, 2024 12:00 AM
Terri, thank you so much for the opportunity to help you with this purchase. You both were great. - Robb
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Was a very smooth transaction for my wife and I. Made it easy to gather documents and obtained a quick pre approval. Kept us informed at every step through the loan process. I would recommend Jeff and his team for all your loan needs.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.