First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I was a little stressed. I gues that's what these things do.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I appreciate your feedback, Franklin. It's normal to feel a little stressed when dealing with banking matters, but my goal is to make these transitions smoother for you. I'm glad to hear that your experience at First Federal Bank was mostly...
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Communication, advise, and responsiveness from Dan and his team
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
Thank you for the outstanding feedback, Gregory! I'm thrilled to hear that you found my advice and responsiveness to be helpful. At First Federal Bank, we always aim to provide excellent service and communication. It was a pleasure working...
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Clear communication and timely.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you so much for the stellar review, Michael! I'm glad to hear that you appreciated the clear communication and timeliness. Here at First Federal Bank, we strive to provide the best service possible. Don't hesitate to reach out if you...
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Took long to respond to emails. floated interest rate and it rose from 5.15% to 6% with no notification from Michelle Self. closing was delayed because of paperwork the bank had not finished. would never do business with this bank again. Refinancing...
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Reply from Michael Zerr
November 5th, 2024 05:21 PM
We're truly sorry to hear about your experience Waldy. It's disheartening to learn that our service fell short of your expectations. We understand your concerns about the increase in the interest rate and the delayed closing due to unfinished...
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The refinance went very smoothly and was completed in less than a month from initial discussion to closure. Very impressed.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hi Robert, I'm thrilled to know that you had a smooth refinancing experience with us at First Federal Bank. It's great to hear that we were able to impress you with our efficiency. We always strive to provide the best service to our customers...
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Crystal supported me through every step of the mortgage application process. It came down to the last few minutes to be able to close, but Crystal and her team made it happen! Thank you!!!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Hi Eric! Thank you so much for your positive feedback and for taking the time to post this review. I'm thrilled that I was able to assist you throughout the mortgage application process. It's great to hear that we were able to make things happen...
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Jon is an exceptional loan consultant. He is knowledgeable and an excellent communicator, so we knew we could trust him throughout our entire loan process. We will be recommending him frequently!
good service and alwyas stayed in touch
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you, Anqi! Feedback like yours is incredibly motivating. I'm delighted you valued the service and our consistent communication. My goal is to make banking with First Federal Bank as seamless and personal as possible. Feel free to reach...
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Mike was a pleasure to work with. This was our first time buying a home and Mike made the experience so easy. The communication was awesome! I honestly can not remember a single time I called with my many questions and him not being available....
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Reply from Mike Saunders
September 12th, 2026 12:22 AM
Jasmine, it was truly my pleasure to assist you in your home buying journey! I'm overjoyed to hear that you found the process easy and the communication satisfactory. I'm always here to answer any questions you may have, no matter how many....
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Ryan kept me informed through the entire process.
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm glad to hear that you felt well-informed throughout the process, Connie. Your satisfaction is paramount to us at First Federal Bank, and I'm personally delighted to have been able to provide such an experience. Your 5-star rating is greatly...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.