

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
Crystal was very responsive and proactive when it came to my loan. She was on top of every single detail and at the end we had no problems.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Thank you so much for your kind feedback, Rogelio! I'm thrilled to hear that your experience with your loan process here at First Federal Bank went smoothly. It's my goal to ensure each client feels taken care of and informed at every stage....
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Jeff really took care of us and was always ready to explain things if they didn't make sense. I felt like he had our best interests in mind.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Zachary, I appreciate your kind words and high rating. It's always my priority to ensure that customers like you understand everything about the process and feel secure in knowing that their best interests are being considered. Thank you for...
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Communication
Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for the stellar rating, Louis. It's gratifying to hear that you found our communication effective at First Federal Bank. We always aim to keep our customers updated and informed. I appreciate your feedback and look forward to assisting...
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She was very professional and kind she was efficient and organized. Great service indeed!
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you so much for the excellent review, Theresa! I'm delighted to hear that you were satisfied with the service you received. It was a pleasure assisting you at First Federal Bank. I strive to be professional, efficient, and organized,...
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Matt is very quick to return communications, always seeks your best interest and gets you the best deal.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm so glad to hear that you had a positive experience, David! It's always my goal to get the best deal for my clients and keep communication quick and efficient. Thank you for the 5-star review and for choosing First Federal Bank. It was a...
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The wealth of knowledge from Matt & Team. We locked our rate at the absolute perfect time thanks to Matt!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Really appreciate the positive review, Allan! It was truly a pleasure to help find the best possible rate for you. I'm glad our timing worked out perfectly. If you ever need any further assistance, don't hesitate to reach out. Thanks for choosing...
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Greg is amazing Loan Officer.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm truly grateful for your kind words, Kamalesh. It was my pleasure to serve as your loan officer and I'm thrilled that you had a great experience with me at First Federal Bank. Your feedback means a lot. If you ever need assistance in the...
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Good experience. Michelle was very responsive and made the process easy
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you had a good experience, Roberto! Being responsive and making the process easy for you was my top priority. It's great to know that I was able to meet your expectations. Thanks for choosing First Federal Bank and...
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A solute great service and communication all around. Will definitely be working with him in the future.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm jubilant to hear your review, Ishmael! It's fantastic to know that you were satisfied with my service and communication. I'm looking forward to working with you in the future, and I'm here if you need any assistance. Thank you for choosing...
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I wanted to take a moment to express my gratitude for the outstanding service provided by loan officer Jeff McMillan. From start to finish, Jeff made the loan process incredibly easy. Even with various stipulations along the way, he ensured...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Hello Corbin, it's Jeff here. I'm thrilled to hear that you had a positive experience with the loan process. Your kind words really mean a lot to me. It was a pleasure working with you, and I'm glad I could make the process easy and ensure...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.