

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Brooke was always available, either by phone, text or email. She responded quickly to all our questions. Brooke knew from the beginning what day we would close on the loan and she was spot on. Brooke was great to work with!!
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm delighted to hear about your positive experience, Michael! It was a pleasure working with you and helping you with your loan process. I'm glad that I could provide you with the quick responses and reliable timelines that you needed. Being...
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He was very responsive and helpful, and was able to get all the paperwork in on time so that we could close within two weeks of starting the application.
Reply from Wes McDonald
September 12th, 2026 12:28 AM
Fernando, thank you so much for allowing me to help you with your home loan! You and your wife were a pleasure to work with. Enjoy the new home!
We came to Jeff half way through our house buying process. He was nothing but amazing and easy to work with! He was always there if we had questions or needed anything! We really appreciated it!!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hey Taylor, I am thrilled to hear that you had such a positive experience with me at First Federal Bank. It's always a pleasure to help make the home buying process smoother for our customers. So, if there's anything you need in the future,...
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I normally don't spend my invaluable time reviewing people work unless it's exceptionally great. Jeff McMillin has an excellent communication skills in interm of timing and clarity. He had always followed through with his messages and forwarned...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thanks for taking the time to share your experience, Loc. It's great to hear that you value the communication and assistance provided throughout your two-year loan process. Your feedback is greatly appreciated and it's encouraging to know that...
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Robb was available at all times for questions and worked all hours of the day for me.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Thank you, Forrest, for your generous 5-star rating and taking time to provide such positive feedback. I'm thrilled to know that my availability and dedication met your expectations and needs. Here at First Federal Bank, we always strive to...
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Jayme is very easy to work with. She is efficient, easy to reach, quick to respond to questions and very pleasant to speak with. We had a great experience with Jayme.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Thank you so much for your kind words, Richard. I'm thrilled to hear that you had a great experience and found our interactions efficient and pleasant. It's been a pleasure working with you too. Please feel free to reach out at any time if...
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Jeff and his team were extremely communicative, responsive, diligent, prompt and professional, and Jeff went above and beyond to find the best solution for me and my family.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you so much for your kind words and stellar review, Jason. I'm thrilled to hear that you had such a positive experience with us at First Federal Bank. Our team strives to provide the highest level of service, so your feedback is incredibly...
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Navigating the complexities of a refinance is never easy, but when you're self-employed and have encountered tax issues for two consecutive years, the process can feel downright impossible. Thankfully, we had the extraordinary fortune of working...
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Reply from Jayme Renner
September 12th, 2026 12:19 AM
Jonathan, your kind words and thoughtful review have left me truly humbled. I am thrilled to hear that you felt supported throughout the refinancing process, and I'm even happier to know that I was able to make a complex situation feel manageable....
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David was so helpful during our loan process. He helped us to understand every step and what we needed to do. He was very great to work with!
Reply from David Burroughs
September 12th, 2026 12:28 AM
I'm thrilled to hear that you were pleased with the loan process, Sawyer. My ultimate goal is to make the process as understandable and straightforward as possible, so I'm glad that was your experience. If you have further questions or need...
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Very customer focused and provided options to best fit our needs.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I'm thrilled to hear that you had a positive experience with me at First Federal Bank, Kendall. It's always my goal to provide personalized service and options tailored to each client's unique needs. I'm glad I could achieve this for you. Your...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.