

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
From the beginning Crystal answered all questions and made our decision making process easier.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Beverly, thank you so much for the kind words! I truly appreciate you taking the time to share your experience. Making the process easier for my clients is always my top priority, so I'm thrilled to hear that I succeeded in doing that for you....
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Your responsiveness, efficiency, and attention to detail made this entire process smooth and stress-free. I truly appreciate all the effort you put into making this happen so quickly. It was a pleasure working with you, and I can’t thank...
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Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Hiren, I'm so glad to hear your experience was smooth and stress-free. It was truly a pleasure working with you as well, and I appreciate you taking the time to share such kind words. Making things happen quickly and efficiently for my clients...
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The constant update from Matt on where we were at in the process was very nice.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Stephen's feedback means a lot to me. I always strive to keep my clients informed throughout the loan process, so I'm pleased to hear it was helpful and appreciated. It was a pleasure working with you.
Jeff seemed a bit inpatient with me sometimes. While it was understandable and unfortunate that my mortgage moved from conventional to investment, he seemed a bit rushed when I hoped on the phone with him and hadn't explained the closing process...
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Matt and Ellen were the two best people. They did more than I expected to move everything along on an unusual closing. I will be calling them when refi rates allow me to refi. Thanks Matt and Ellen.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Wow, Joseph, a five-star review! That's fantastic to hear. I really appreciate you taking the time to share your experience. Ellen and I truly enjoyed working with you, and we're so glad we could make your closing as smooth as possible, especially...
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Robb is kind and professional.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Shanshan, thank you so much for the kind words. I truly appreciate you taking the time to share your experience. I strive to provide the best possible service to everyone at First Federal Bank, and it means a lot to know my efforts are appreciated....
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We had a great experience working with Robb. As first time homebuyers we had tons of questions and Robb was consistently helpful throughout the entire process. Everything went smoothly and we would love to work with Robb again in the future....
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Reply from Owner
February 3rd, 2025 12:00 AM
Alexa, you both were awesome to work with as well. Congrats on the home. - Robb
This is the third home we have purchased with a mortgage provided by Farrell in addition to three other refinance efforts with him. he continues to provide the most comepettice interest rates and provide a team that executes efficiently and...
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Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Wow, Eric, this review truly made my day! Six transactions – that's incredible, and I'm so grateful for your continued trust. It always feels good to hear about smooth closings, especially with the holidays thrown into the mix. My team really...
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Mike was informative, responsive, consistent, and timely from beginning to end! No surprises. Look forward to doing more business in the near future.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
Wow, Henry, thanks for the fantastic review! That means a lot to me. I really appreciate you taking the time to share your experience. I enjoyed working with you on this and I'm thrilled everything went so smoothly. I definitely look forward...
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As a first time buyer, I didn't have any idea how the process worked. Tadd walked me through every step explaining everything so I was able to understand everything. He answered every question thoroughly and kept updated almost daily. He is...
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Reply from Tadd Howard
September 12th, 2026 12:26 AM
I'm truly humbled by your kind words and positive rating, James. It was an absolute pleasure to help you navigate the process of buying your first home. I strive to make it as understandable and transparent as possible for all my clients, especially...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.