First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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jeff and team has been awesome. Very approachable,kind and wonderful experience
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Anitha, thanks so much for the kind words! It means a lot to me and the team to hear that your experience with us at First Federal Bank has been so positive. We really appreciate you taking the time to share your feedback – it helps us know...
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Jeff was an excellent agent to work with. He was prompt on his responses to emails and phone calls and was very knowledgeable and patient with all of our questions as first time home buyers.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Austin, thanks so much for the kind words! It was a real pleasure working with you and helping you navigate the process of buying your first home. I'm glad I could be a resource and provide you with the information you needed. I appreciate...
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for
Communication was lacking and his overall tone was condescending. When a client has a weekend appraisal deadline the loan officer needs to be reachable.
The loan process was very stressfree and all my questions were answered in a prompt and helpful way.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
Jacob, thanks for the near-perfect rating! I'm glad I could make the loan process stress-free and answer your questions. It's always my goal to provide helpful and prompt service. Knowing I hit that mark is rewarding.
Crystal was great on all counts! good communicator and supported me well through my first home purchase.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Leah, your kind words mean the world to me! Helping first-time homebuyers is truly the best part of my job, and I'm so thrilled I could support you through the process. It was a pleasure working with you and I wish you all the best in your...
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Jeff was great to work with! Very responsive when we would reach out with any questions along the way. He made the whole process go very smooth.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Nicholas, thanks so much for the kind words! I really appreciate you taking the time to share your experience. Making the process smooth for our customers is always my goal, so it's rewarding to hear I hit the mark. I enjoyed working with you,...
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for
Overall communication, ease of use system and procedures. I was able to get in touch with Jayme easily and she was helpful with every request.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
Nicholas, thank you so much for the kind words! I'm so glad to hear your experience was smooth and that you found our systems easy to use. Helping customers like you is what makes my job rewarding, and I appreciate you taking the time to share...
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Jeff took the time to answer all my questions and responded immediately to all my emails. I am so happy I went with Jeff.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Wow, Jacqueline, a 5-star review – that's fantastic! I really appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm so glad I could answer all your questions and get back to you quickly. Making...
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Jeff was very attentive and quick to respond to questions. He made everything very clear and simple
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Michael, thanks so much for the kind words. I really appreciate you taking the time to share your experience. I'm glad I could help make the process clear and simple for you, and I'm always happy to answer any questions. It's great to hear...
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From the 1st call to the last, Mike nailed every detail with no last minute surprises. Everything was simple and matter of fact. Questions answered same day or within 12hrs. Great rate, low fees, very efficient, and timely. 5 Stars
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.