First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
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closed
Sun
closed
Mon
9 AM to 5 PM
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Reviews from Web
The mortgage process was super quick and easy! Lots of communication about what needing filling out and when it was due.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Catherine, I'm thrilled to hear that your mortgage process was quick and easy! Communication is key, and I'm glad you felt well-informed every step of the way. Thank you for trusting me with such an important decision. If you need anything...
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Jennifer was very knowledgeable about the entire process. She was very communicative every step of the way and was clear with expectations. She was very quick to answer any and all questions. Overall, Jennifer was very pleasant to work with....
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Trent, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It's important to me to ensure the process is as smooth and clear as possible for my clients, and I'm glad I could assist you effectively....
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Brooke was responsive and explained everything.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Michelle! I'm really glad I could help and make things clear for you. If you ever have more questions or need further assistance, don't hesitate to reach out.
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It was a good experience.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm glad to hear you had a good experience, Alfredo. Your feedback is really encouraging, and I'm grateful for the opportunity to assist you. If you ever need anything else or have any questions, feel free to reach out. Thanks for choosing...
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I would have preferred getting all of the documentation requests all at once rather than several spread out over weeks. Also some clarification about exactly what you need, ie which type of IRS transcript needed ?It also feels like we sent...
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Reply from JR Mills
September 12th, 2026 12:28 AM
Linda, I truly appreciate your feedback and I'm glad to hear that Ron was able to support you throughout the process. I understand that receiving documentation requests piecemeal can be frustrating and cause unnecessary stress. I apologize...
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I can confidently say that David went above and beyond to assist me with my home loan. Initially, I began the qualification process with another lender, but late on a Thursday evening, I stumbled upon a significantly better loan product at...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Lynnette, thank you so much for your thoughtful review. I'm genuinely thrilled that we could make this process smooth and successful for you, especially given the tight timelines and your international travel. It was a pleasure guiding you...
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Vic was extremely helpful in answering all of our questions to understand the loan process as first time homebuyers.We are glad that we had Vic as our mortgage officer to get our loan since he made the loan process stress-free and easy for...
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Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you so much, Sara. It was a pleasure working with you as you navigated the homebuying process for the first time. I'm thrilled to hear that I could help make the experience stress-free and understandable. Wishing you all the best in your...
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Friendly, timely, resolving complex issues with patience and skillsDavid had excellent loan offers that no one could match. On top of that, David had a focus on service, making sure client understood the nuances in the different kinds of loan...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you so much for your kind words, Xingguo. It was a pleasure working with you on your loan. I'm glad to hear that you felt well-informed and supported throughout the process. I always strive to ensure that my clients understand their options...
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Matt and his team were exceptional at communicating the different steps of the loan process and working with me to get all of the VA checklist knocked out. I felt like they were actually rooting for us as we went through to get these things...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
James, I truly appreciate your kind words. It was a pleasure working with you and being part of your journey through the loan process. My team and I always strive to make the experience as smooth and transparent as possible, so knowing that...
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Jeff was always willing to walk me through the process, and was patient with my questions.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hi Christopher, Thank you so much for your kind words and thoughtful review. I'm really glad to hear that my efforts to guide you through the process were helpful. Your questions were always welcome, and I'm happy I could provide the support...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.