First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
for
He was honest and was very receptive to all of our questions
Reply from Matt Hering
September 12th, 2026 12:26 AM
Greg, thank you for sharing your thoughts. I'm pleased to know that my honesty and openness in addressing your questions made a positive impact. If there's anything else you'd like to discuss or need assistance with, don't hesitate to reach...
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for
Vic gave us the best rate for a mortgage without asking for evidence from other loan companies. Vic is also very patient and answered all my questions even when I texted him after business hours.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
Thank you for taking the time to share your experience, Bryan. I'm glad I could assist you in securing a great rate for your mortgage. Your satisfaction with my approach and availability, even after business hours, is important to me. If you...
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for
Wes is the gold standard for loan officer customer service. He is knowledgeable, responsive, candid and ethical. For the entire time during the loan period he demonstrated incredible range of knowledge, helping me handle the delicate contours...
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Reply from Wes McDonald
September 12th, 2026 12:28 AM
Your feedback is truly appreciated, John. I'm glad to have been able to assist you with your VA loan application and provide the support you needed throughout the process. It's important to me to bring knowledge and transparency to each client's...
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We had a great experience working with Jeff!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
It's great to know that your experience working with me was a positive one. I'm here to help if you need anything else in the future. Thank you for your feedback!
for
While Mike does not control everything, I thought the level of communication could have been better from him. More importantly, the haphazard approach to their loan underwriting process is painful for customers. Duplicate requests, "final"...
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Reply from Michael Zerr
December 11th, 2025 08:32 PM
Thank you for sharing your experience with us, Robert. While we're glad to hear your feedback, we recognize that there were aspects of the communication and underwriting process that could have been clearer and better coordinated. We understand...
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It was great
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm pleased to hear you had a great experience, Elliott. If there's anything else I can assist you with or if you have any questions in the future, feel free to get in touch.
for
Great communication, answered all of my questions.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your feedback, Danielle. I'm pleased that the communication met your expectations and that I could assist with all your questions. If there's anything more you need, feel free to reach out at any time.
Patrick was very responsive during the entire process. I have done many loans. This one was by far the best.
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Ryan communicates quickly and thoroughly, quotes excellent rates, and closes on time. Couldn't be happier!
Reply from Ryan West
September 12th, 2026 12:18 AM
It's wonderful to hear that you are satisfied with the prompt communication, competitive rates, and timely closing. I truly aim to make each transaction smooth for my clients. If there's anything else I can assist you with, please don't hesitate...
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Farrell made our home purchase seamless. He communicated clearly, answered all my questions, and ensured everything stayed on track. Truly grateful for his support and dedication.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
I'm pleased to know that your home purchase went smoothly, Mark. Clear communication and keeping everything on track are priorities for me, so I'm glad to hear this met your expectations. If you have any more questions or need further assistance...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.