First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Shana is amazing. Incredibly quick responses, amazingly thorough and helpful responses, and follows through on what she promises. No b*******, just the real deal.
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you for the review, Jennifer .... I truly appreciate your honest feedback and glad that I could exceed your expectations! Look forward to helping you with the next home!
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when I was questioning rates and credit scores, Robb took time to explain everything with the tables. Robb was very professional. We had other lenders calling us where that was not the case .
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm grateful that you found our discussion on rates and credit scores helpful, Eric. Taking the time to provide clear explanations is something I prioritize, and I'm glad it made a difference for you. If you ever have more questions or need...
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Ryan was amazing. He is extremely knowledgeable and advises to the best of the clients interest. Highly recommended.
Reply from Ryan West
September 12th, 2026 12:18 AM
Somya, thank you for your kind words. I'm glad to know that my advice and knowledge were helpful to you. If you ever need anything else or have more questions, don't hesitate to reach out.
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Jeff made it great. I was overwhelmed by calls from other lenders, some I listened to and others I didn't. For the most part they were unprofessional and very pushy. Having been in real estate for 25 years , I know about customer service and...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for sharing your experience, Theodore. I understand how overwhelming it can be to deal with numerous calls from lenders. It's important to me to provide a professional and straightforward service. Your background in real estate makes...
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I found First Federal and Mike through NerdWallet because they had the lowest rate available along with great reviews. My realtor was skeptical about working with a lender found online, sharing disaster stories about things falling through...
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
Thank you for your detailed review, Ephraim. I'm really glad to hear that your experience with First Federal was positive and that I could assist you through the process smoothly. It's important to me that we provided a reliable service, and...
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Working with Shana was smooth!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Madeline, I'm glad to hear that everything went smoothly! That's my goal! Your feedback is greatly appreciated. If there's anything else I can assist you with in the future, please don't hesitate to reach out.
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Ryan was very knowledgeable and confident and that made the process easy knowing we were working with someone trustworthy. Even our lawyer enjoyed working with Ryan
Reply from Ryan West
September 12th, 2026 12:18 AM
I'm pleased to hear about your experience, Cidny. It's important to me that you felt confident and at ease throughout the process. Knowing that even your lawyer enjoyed working with me is a bonus. If you have any more questions or require assistance...
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Patrick was refreshing to work with. He was honest and had great communication with us throughout the process. We appreciated his professionalism and personal approach! We definitely recommend him to others!
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Reply from Patrick Boyle
September 12th, 2026 12:28 AM
It's wonderful to know that you found working with me refreshing, Teri. I appreciate your kind words about my honesty and communication throughout the process. It's important to me to provide both professionalism and a personal touch, and I'm...
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Robb was really easy to work with and made our home loan process smooth and convenient. We will definitely be using Robb again in the future.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that the home loan process felt smooth and convenient for you, Cassie. Ensuring an easy experience is important to me, and I'm here for any future needs you may have. Looking forward to working with you again!
Informative and knowledgeable communicated options and worked through challenges well
Reply from Patrick Boyle
September 12th, 2026 12:28 AM
Thank you for your feedback, Matthew. I'm glad to hear that you found the information provided valuable and that my approach helped in communicating options effectively. Working through challenges is an integral part of the process, and it's...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.