Charlotte's Cover Image
Charlotte in Charlotte, NC

Charlotte, NC

A Higher Standard of Lending

Charlotte, NC
Company Logo
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • B
    Brook K M
    Charlotte, NC
    Posted on April 28th, 2025 11:57 AM
    Great communication, seamless process and no surprises.
    Reply from Skip O’Neal
    May 1st, 2025 12:00 PM
    I'm thrilled to hear that you had a seamless experience with great communication and no surprises. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words and for choosing us.
  • C
    Christina A B
    Charlotte, NC
    Posted on April 28th, 2025 01:46 AM
    Kevin was always responsive and attenative throughout the loan process. He was friendly, warm and patient with me as I am a first time home buyer. He was recommended to me by my realtors who are best in class and I was not disappointed. In...
    read more
    Reply from Kevin Barbee
    May 1st, 2025 01:49 AM
    I'm thrilled to hear about your positive experience as a first-time home buyer, Christina. It was a pleasure to assist you throughout the loan process, and I appreciate your kind words about my responsiveness and dedication. It's wonderful...
    read more
  • C
    Christopher L R
    Charlotte, NC
    Posted on April 25th, 2025 02:04 PM
    Constant availability by Kevin & Mary Ann. Made us always feel comfortable and "in the know" with the process.
    Reply from Kevin Barbee
    April 28th, 2025 02:07 PM
    I'm pleased to hear that you felt comfortable and informed throughout the process with both Mary Ann and me. Your feedback is appreciated, and it was a pleasure assisting you at Highlands Residential Mortgage, Ltd.
  • J
    Jane G
    Charlotte, NC
    Posted on April 25th, 2025 11:54 AM
    I can always count on Kevin for a seamless experience for my clients. His knowledge, expertise and communication always exceed expectations.
    Reply from Kevin Barbee
    April 28th, 2025 11:55 AM
    I'm thrilled to hear that you've consistently had seamless experiences with my services. Your trust and satisfaction are greatly appreciated, and I look forward to continuing to support you and your clients with the highest level of service....
    read more
  • K
    Kiahana H
    Matthews, NC
    Posted on April 21st, 2025 11:10 AM
    Made the process smooth.
    Reply from Kevin Barbee
    April 24th, 2025 11:13 AM
    I'm glad to hear that the process was smooth for you. It was a pleasure assisting you, and I appreciate your feedback. If you have any further questions or need assistance in the future, feel free to reach out.
  • A
    Angel H
    Union, SC
    Posted on April 10th, 2025 04:53 PM
    Thankful for the great work to get it to closing!
    Reply from Skip O’Neal
    April 13th, 2025 04:55 PM
    I'm glad to hear that you are satisfied with the work leading up to the closing. It was a pleasure assisting you, and I appreciate your feedback.
  • D
    Denise M
    Arden, NC
    Posted on April 10th, 2025 01:40 PM
    Overall the experience was seamless and easy. I appreciate the professionalism of the team,
    Reply from Ashleigh Smyth
    April 13th, 2025 01:43 PM
    I'm delighted to hear that your experience was seamless and easy. I appreciate your kind words about the professionalism of our team. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further questions...
    read more
  • K
    Kimberly R H
    Hamptonville, NC
    Posted on April 10th, 2025 12:54 AM
    Jennie was a pleasure to work with.
    Reply from Jennie Daniels
    April 13th, 2025 12:55 AM
    I'm thrilled to hear that you enjoyed working with me. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
  • J
    Joseph M S
    Charlotte, NC
    Posted on April 8th, 2025 12:09 PM
    Skip is very knowlegdeable and hepled us in a situation that ws not quite the norm. Always on top of communication and keeping us updated.
    Reply from Skip O’Neal
    April 11th, 2025 12:10 PM
    I'm glad to hear that I could assist you effectively, especially in a unique situation. Keeping clients informed and ensuring smooth communication are top priorities, and I'm pleased that you had a positive experience. Thank you for your kind...
    read more
  • S
    Samantha S E
    Statesville, NC
    Posted on April 8th, 2025 06:11 AM
    Very knowledgeable and kind. I greatly appreciated her help throughout this quick process.
    Reply from Jennie Daniels
    April 11th, 2025 06:12 AM
    I'm thrilled to hear that you found the process quick and that my assistance was helpful. It was a pleasure working with you, and I appreciate your kind words.
  • 171180 of 1888
    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.