Charlotte, NC
A Higher Standard of Lending
Charlotte, NC
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Skip was great to work with! Very kind and helpful when explaining things. Thank you for your help!
Reply from Skip O’Neal
April 6th, 2025 12:31 PM
I'm delighted to hear that you found my assistance helpful and that the explanations were clear. It was a pleasure working with you, and I appreciate your kind words.
Jennie is always responsive and on top of her game!
Reply from Jennie Daniels
April 4th, 2025 11:14 AM
I'm thrilled to hear that you found my responsiveness helpful, Justin. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
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Quick communication
Reply from Skip O’Neal
April 3rd, 2025 04:26 PM
I'm glad to hear that you were satisfied with the quick communication, Jeffrey. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any more questions or need further assistance, feel free to reach out.
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Skip is the best!
Reply from Skip O’Neal
April 3rd, 2025 04:26 PM
I'm thrilled to hear that you had such a positive experience, Norma. It was a pleasure assisting you, and I truly appreciate your kind words.
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Skip and team were masterful and efficient!
Reply from Skip O’Neal
April 1st, 2025 02:14 PM
I'm thrilled to hear that you found our team masterful and efficient. It was a pleasure working with you at Highlands Residential Mortgage, Ltd., and we appreciate your kind words.
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The buyers preapproval was finalized and taken through underwriting within two weeks
Reply from Kevin Barbee
March 31st, 2025 12:10 PM
I'm glad to hear that the preapproval and underwriting process was completed efficiently. It was a pleasure assisting you, and I appreciate your positive feedback on the experience.
On top of things
Reply from Ashleigh Smyth
March 17th, 2025 02:58 PM
Hi Lucas, Thank you so much for your kind words and the 5-star rating! I'm thrilled to hear that you felt everything was on top of things throughout your experience. It's always my goal to make the process as smooth and efficient as possible....
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Ansleigh was very helpful and made our process extremely simple and easy to understand. I am beyond grateful for her help.
Reply from Ashleigh Smyth
March 17th, 2025 11:51 AM
Thank you so much, Nathaniel! I'm thrilled to hear that you found the process simple and easy to understand. Helping you has been a pleasure, and I'm grateful for your kind words. If you ever have more questions or need assistance in the future,...
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Skip was easy to talk to, knowledgeable, professional and responsive during time working with him. He offered better rate than competitor.
Reply from Skip O’Neal
March 15th, 2025 04:14 PM
Hey Richard,I'm really glad to hear you had a positive experience working with me. It was a pleasure helping you navigate the mortgage process, and I'm thrilled we could secure a rate that you're happy with. If you ever have more questions...
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Professional, informative which made process easier.
Reply from Skip O’Neal
March 15th, 2025 12:19 PM
Thank you so much for your kind words, Cynthia! It was a pleasure working with you, and I'm thrilled to hear that you found the process easier with the information and support provided. Helping clients like you is why I love what I do. If you...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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