East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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You always were communicating with both myself and the buyer. At closing, she said this was so great and easy. Everyone talks about how stressful this is. I didn't think that at all. You both kept me updated and took me step by step to the...
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Reply from Thomas Brown
June 5th, 2026 05:30 PM
Meredith, I'm pleased to know that the communication and process felt smooth for you and the buyer. It's great to hear that you didn't find the experience stressful. Thank you for your recommendation, and if there's anything more I can assist...
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Curtesy, Efficiency and Competecy
Reply from Thomas Brown
May 14th, 2026 06:14 PM
Thank you, George, for highlighting the courtesy, efficiency, and competency you experienced. I'm glad to know that these aspects stood out to you. If there's anything more I can do for you, please feel free to reach out.
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Thomas was outstanding throughout this process and really made my homebuyinc experience seamless and easy to navigate.
Reply from Thomas Brown
May 5th, 2026 07:12 PM
Charles, I appreciate your kind words and am pleased to hear that I could make your homebuying experience seamless and easy to navigate. If you have any more questions or need further assistance, feel free to reach out.
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Thomas did a great job explaining my options and kept me updated about the progress of my loan.
Reply from Thomas Brown
May 4th, 2026 08:47 PM
James, I'm glad to hear that you found my explanations helpful and that I kept you well-informed during the loan process. Your feedback is valued, and if you have any more questions or need further assistance, feel free to reach out.
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Thomas, Gena & Mary Ann make an excellent team who always have the client's best interest in mind! They are on top of the process from start to finish! Would recommend them to anyone purchasing or refinancing!
Reply from Thomas Brown
May 4th, 2026 04:19 PM
Scott, I'm grateful for your kind words about our team. It's good to know that we could support you throughout the process. Your recommendation means a lot to us. If there's anything further I can assist you with, please don't hesitate to reach...
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Always a pleasure
Reply from Thomas Brown
April 30th, 2026 04:05 PM
Thank you, Katie. I'm happy to know that working with me has been a pleasure for you. If there's anything else I can assist you with, just let me know.
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Great communication
Reply from Thomas Brown
April 22nd, 2026 01:28 PM
Thank you, William. I'm pleased to hear that you appreciated the communication. If there's anything more I can do for you, please feel free to reach out.
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We appreciated the opportunity to work with Thomas. He was thoughtful, knowledgeable, and took the time to present multiple options along with creative strategies for approaching our home purchase. His insight, advice and responsiveness were...
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Thomas was always available to answer any questions I had about the loan process. We had an unconventional circumstance and he was able to facilitate the deal anyway. He's a seasoned loan officer and truly cares about his clients. I highly...
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Reply from Thomas Brown
April 9th, 2026 08:04 PM
Thank you for your kind words, David. I'm glad I could assist you with your unique situation and provide the support you needed. It’s important to me that my clients feel well-informed and supported throughout the loan process. If you have...
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Great experience!
Reply from Thomas Brown
March 30th, 2026 04:23 PM
I'm glad to hear you had a great experience, Amy. If you ever need assistance or have any questions in the future, just let me know. I'm here to help.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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