East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Overall good experience very friendly
Reply from Thomas Brown
July 6th, 2026 01:39 PM
Spenser, I'm grateful for your feedback and glad to hear you had a good experience. If there's anything more I can do for you, please don't hesitate to let me know.
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Quick response with any questions that I had,
very friendly and understanding of my needs. Was helpful in every step of the process making it easy and understandable for me.
Reply from Thomas Brown
July 3rd, 2026 06:58 PM
Mary, I appreciate your kind words about my responsiveness and support throughout the process. It's great to know that I was able to help make everything easy and understandable for you. If you have any more questions or need assistance in...
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Communication
Reply from Thomas Brown
June 23rd, 2026 02:50 PM
Jessica, thank you for your feedback on communication. If there's anything specific you'd like to discuss or any suggestions you have, please feel free to reach out to me directly.
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Great communication step by step. was able to close in 3weeks. Gave me the best rate they could
Reply from Thomas Brown
June 12th, 2026 02:27 PM
David, I appreciate your feedback on the communication throughout the process. I'm happy that we were able to close in three weeks and secure a competitive rate for you. If you have any further questions or need assistance, please feel free...
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Communication and guidance throughout the entire process
Reply from Thomas Brown
June 8th, 2026 05:22 PM
Meghan, I appreciate your feedback on the communication and guidance you experienced. It's important to me that you felt well-supported throughout the process. If there's anything more I can do for you, please let me know.
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easy to communicate with, very responsive, fast turn around, easy explanations
Reply from Thomas Brown
June 8th, 2026 06:22 PM
Charles, I appreciate your feedback on the ease of communication and responsiveness you experienced. I'm glad to hear that the explanations provided were clear and helpful. If there's anything more you need, feel free to reach out.
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Thomas Brown was instrumental in getting a challenging transaction across the finish line when other financing options had fallen apart. He was creative, responsive, and an exceptional problem solver, all while maintaining a calm, steady demeanor...
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Reply from Thomas Brown
June 8th, 2026 08:21 PM
Lizzie, I'm grateful for your kind words and recommendation. It's wonderful to hear that I could provide the creative solutions and support needed to close your challenging transaction successfully. Maintaining clear communication and a steady...
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Thomas was so tentative and helpful when we were in a time crunch! He worked hard to get the loan done on time and we appreciate his efforts so much!
Reply from Thomas Brown
June 8th, 2026 05:03 PM
Cameron, I'm grateful for your kind words and happy to hear that I could assist you during a time crunch. Your appreciation means a lot, and I'm always here if you need further assistance.
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Thomas was great to work with. He kept us informed during the whole process and was available for questions anytime.
Reply from Thomas Brown
June 8th, 2026 05:50 PM
Raymond, I'm pleased to know that you found working with me a great experience. Keeping you informed and being available for your questions is a priority I always strive for. If there's anything more you need, feel free to reach out.
for
Thomas was available and understood my needs. I felt comfortable with working with him.
Reply from Thomas Brown
June 8th, 2026 03:12 PM
Mary, I'm glad to hear that you felt comfortable and that I was able to meet your needs. If there's anything else I can assist you with, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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