East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Thomas and his team made the home buying process extremely smooth and stress free. We have two young kids and both work full time so working with someone that was on top of everything was a priority. We got that and more from Thomas and really...
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Reply from Thomas Brown
October 12th, 2026 02:47 PM
Grey, I'm grateful for your kind words and pleased to hear that I could make the home buying process smooth and stress-free for you and your family. At Highlands Residential Mortgage, Ltd., we understand how busy life can be with young children...
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Thomas helped us to make our dream home
Reply from Thomas Brown
October 12th, 2026 04:07 PM
Lori, I'm happy to have helped you in making your dream home a reality. It was a pleasure working with you through Highlands Residential Mortgage, Ltd., and I appreciate your positive feedback.
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Thomas took my complex, meager financial structure and worked magic to help me purchase my first investment property - and with NO delays to boot. Thomas and his team were extraordinary.
Thank you Thomas!
Reply from Thomas Brown
September 16th, 2026 03:34 PM
Deborah, I'm thankful for your kind words and am pleased to have helped you with your first investment property. It was a pleasure working with you, and I'm glad that my team at Highlands Residential Mortgage, Ltd. and I could make the process...
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Some things were mistaken on what we needed to supply as co-signers. and who needed to show up at closing
Reply from Thomas Brown
August 31st, 2026 04:09 PM
John, I appreciate your feedback regarding the confusion about the co-signer requirements and who needed to be present at closing. Please reach out to me directly so we can address any remaining concerns or questions you might have.
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The Highlands team was extremely quick to process our materials and very communicative throughout. They were all very personable and pleasant to work with. Even when there was a slight hiccup at the very end, things still went relatively smoothly...
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Reply from Thomas Brown
August 6th, 2026 03:34 PM
Eli, I'm glad to hear that your experience with the Highlands team was positive and that we could provide support during your homebuying journey. It's good to know that the communication and reassurance helped, even with a slight hiccup. If...
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Since we are elders, filling out forms online was slightly intimidating, but once we got the hang of it, it was very convenient. And Thomas was always available to talk us through any questions we had. Thank you, Thomas.
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Reply from Thomas Brown
August 3rd, 2026 05:56 PM
Sandra, I'm pleased to hear that you found the process convenient once you got accustomed to it. I'm grateful I could assist with any questions you had. If there's anything more I can do to help, please feel free to reach out.
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Thank you again Thomas! You were most helpful in getting all of this squared away for us. (sorry if this was my second review)
Reply from Thomas Brown
July 10th, 2026 04:54 PM
Mark, thank you for sharing your experience again. I'm happy to have been helpful in getting everything squared away for you. If there's anything else you need, please don't hesitate to reach out.
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Overall great service! Will recommend!
Reply from Thomas Brown
July 10th, 2026 02:33 PM
Erin, thank you for your kind words and for considering recommending my services. If you ever need assistance in the future, I'm here to help.
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Thanks for the help Thomas. You turned what would've been a super confusing process into a much more managable experience. Thanks again!!
Reply from Thomas Brown
July 7th, 2026 02:28 PM
Mark, I appreciate your kind words. I'm glad I could help make the process more manageable for you. If there's anything else you need, feel free to reach out.
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Everthing was easy and done from home. Closed in less than 30 days.
Reply from Thomas Brown
July 6th, 2026 04:12 PM
John, I'm pleased to hear that everything was convenient and that you were able to close in less than 30 days. If there's anything else I can assist you with, please let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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