East Region -10455, Greensboro, NC
A Higher Standard of Lending
Greensboro, NC
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Thomas was professional, communicative, highly responsive, and thorough. He worked around the clock as our closing date approached to resolve numerous issues that popped up unexpectedly (outside of his or our control), to ensure we could close...
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Reply from Thomas Brown
January 19th, 2026 05:08 PM
Petra, thank you for sharing your experience. I’m pleased to hear that my approach was helpful, especially as issues arose nearing your closing date. It’s important to me to provide thorough and responsive service to ensure everything goes...
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Thomas was very responsive and took the time to answer any and all questions that we had. We are so lucky and grateful to have had Thomas on our side. Would highly recommend Thomas Brown for buying a house! Every Single Time!
Reply from Thomas Brown
December 11th, 2025 09:48 PM
I appreciate your thoughtful review, Meredith. It's gratifying to know that the responsiveness and support provided a positive experience for you. Buying a house is a significant journey, and I'm glad to have been there for you every step of...
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He was so attentive to every detai!
Answered every question that my client had!
I would highly recommend Thomas!
Can't imagine using anyone else!
Thank you Thomas!
Reply from Thomas Brown
December 11th, 2025 05:18 PM
Your kind words are greatly appreciated, Amy. I’m glad to hear that the attention to detail and responsiveness met your expectations. It's important to me to address any questions thoroughly and ensure a seamless experience. Thank you for your...
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Very responsive and great customer service.
Reply from Thomas Brown
December 11th, 2025 03:55 PM
It's encouraging to hear that you appreciated the responsiveness and customer service. I aim to provide timely and attentive support to all my clients. If there's anything more I can do for you or if you have any questions in the future, please...
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Good communication
Reply from Thomas Brown
December 9th, 2025 04:31 PM
I'm grateful for your note on the communication. Making sure everyone stays well-informed throughout the process is a key focus for me. If you have any additional thoughts or needs in the future, feel free to reach out.
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Good communication Hunted down a product that would work for my situation .
Reply from Thomas Brown
December 8th, 2025 01:55 PM
I'm pleased to know that you felt the communication was effective and that I was able to find a product suited to your needs. Ensuring a tailored solution for every situation is a priority for me. If there's anything else I can assist with,...
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There was great communication from Thomas and rest of team. Questions were answered quickly and things were explained when I had any concerns. It was a great and very smooth process.
Reply from Thomas Brown
December 8th, 2025 01:41 PM
I'm glad to hear that you had a smooth and positive experience. Clear communication and addressing any concerns promptly is something I strive for, so it's rewarding to know it made a difference for you. Should you have any more questions or...
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Thomas was professional and quick in communication, and kept things moving well for us on our home loan. He was able and willing to get us the best rate.
Reply from Thomas Brown
December 1st, 2025 09:00 PM
I appreciate your feedback, Mason. It's important to me that the process is both efficient and beneficial for you. I'm glad I could assist in securing the best rate for your home loan. If you ever have further questions or need assistance down...
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Thomas and his team were great to work with they kept us in the loop and walked us through the whole process
Reply from Thomas Brown
November 24th, 2025 02:45 PM
It's reassuring to hear that you found the process smooth and felt well-informed throughout. Keeping clients in the loop every step of the way is a key goal for me. If you have any more questions or need assistance in the future, I'm here to...
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Thomas Brown is incredibly informed, gives concise directions to his customers, and makes sure everything is done right to have success in whatever you need. He will go the extra mile. We took out a mortgage on our new home, and had an early...
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Reply from Thomas Brown
November 10th, 2025 07:11 PM
I'm grateful for your thoughtful review, Deborah. I'm pleased to have been able to navigate the challenges at your closing and bring everything to a successful conclusion. Your trust and friendship mean a lot, and I appreciate your recommendation....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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