Customer Care - Titusville, PA

She was helpful

She was very professional and was knowledgeable about my issues and concerns.

BSI worke well with me during the time my wife passed away and well through the pandemic. Good People!

Tracy was wonderful. after three phone calls she helped me get to the bottom of what was going on she was very knowledgeable and so nice! The previous employee that i I spoke with was Mary Lou and I do not want to speak wit her again if you...

nothing but she was very helpful

Great customer service

The way you say words matter, sometimes help even if you don't resolve the problem

Because the representative listened tentatively and was able ti understand me and resolved the

Every month, because I have auto payments set to withdraw on the 10th, I get a notice that my mortgage payment is "past due." However, it is not considered late until the 15 by BSI. As such, the notices lulled me to sleep anytime I get notices...

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